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Darren Cox Email & Phone Number

Customer Experience Manager at ST Engineering iDirect at ST Engineering iDirect
Location: Greater Aberdeen Area, United Kingdom, United Kingdom 8 work roles 2 schools
1 work email found @idirect.net LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email d****@idirect.net
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Current company
ST Engineering iDirect
Role
Customer Experience Manager at ST Engineering iDirect
Location
Greater Aberdeen Area, United Kingdom, United Kingdom
Company size
752 employees

Who is Darren Cox? Overview

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Quick answer

Darren Cox is listed as Customer Experience Manager at ST Engineering iDirect at ST Engineering iDirect, a company with 752 employees, based in Greater Aberdeen Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at idirect.net and a matched LinkedIn profile for Darren Cox.

Darren Cox previously worked as Customer Experience Manager at St Engineering Idirect and Sales Systems Engineer at St Engineering Idirect. Darren Cox holds Bachelor Of Science (Hons), Computer Network Management And Design, 2:1 from The Robert Gordon University.

Company email context

Email format at ST Engineering iDirect

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{first_initial}{last}@idirect.net
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Profile bio

About Darren Cox

A reliable, enthusiastic and conscientious individual with a friendly, professional approach to work. Highly proficient satellite services professional with 15+ years’ experience, in various roles, working in the communications sector.I am able to deliver a high standard of service to clients as I have a strong technical background and passion for customer service together with experience of working both individually and as part of a team in high pressure environments. I’m well organized, flexible and continue developing in my current role.

Listed skills include Vsat, Troubleshooting, Voip, Satellite Communications, and 26 others.

Current workplace

Darren Cox's current company

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ST Engineering iDirect
St Engineering Idirect
Customer Experience Manager at ST Engineering iDirect
herndon, virginia, united states
Website
idirect.net
Employees
752
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8 roles

Darren Cox work experience

A career timeline built from the work history available for this profile.

Customer Experience Manager

Current
St Engineering Idirect

Aberdeenshire, Scotland, United Kingdom

Jul 2022 - Present

Sales Systems Engineer

St Engineering Idirect

Aberdeen, United Kingdom

  • Worked within the global account group, dedicated to one key customer delivering on the responsibilities detailed below.
  • Work with sales directors and technical pre-sales colleagues in their assigned territories to identify opportunities for product solutions.
  • Act in a consultative role to customers and partners designing satellite-based IP networks.
  • Ability to create and deliver technical presentations as needed.
  • Assist in the development and generation of formal sales proposals to ensure technical accuracy.
  • Apply best practices as a technical leader for iDirect system installations, new releases, upgrades and enhancements to existing systems.
Jan 2018 - Jun 2022

Field Service Engineer

St Engineering Idirect

Aberdeen, United Kingdom

-Perform implementation professional services such as installations, upgrades and system migrations.-Deliver client facing training courses in support of the iDirect global education department.-Work with account managers and SEs to provide Technical Account Management duties in assigned accounts-Professional services will be delivered on-site at the.

Nov 2013 - Dec 2017

Satellite Network Engineer

Harris Caprock Communications

Aberdeen, Scotland

  • Transferred to Harris Caprock as part of the Harris Corporation's acquisition of Schlumberger's Global Connectivity Services business.Harris CapRock delivers satellite-based communications to businesses operating in.
  • Manage and maintain all iDirect / Advanced VSAT hub infrastructure globally
  • Install/Commission iDirect / Advanced VSAT hub equipment
  • Design, configure & customise customer networks
  • Monitor and provide statistics of the hub equipment and associated remote solutions
  • Utilize various NMS tools – SatManage, iDirect Clients, SolarWinds
Apr 2011 - Nov 2013

Satellite Network Engineer

Schlumberger

Aberdeen, United Kingdom

Main duties in this role with Schlumberger carried forward to position with Harris Caprock detailed above.

Oct 2007 - Apr 2011

Global Support Engineer

Schlumberger

Aberdeen, United Kingdom

Main Duties and Responsibilities:- Troubleshoot Clients VSAT/Networks and follow through to conclusion/escalation as per Incident Management.- Primarily responsible with providing clients with a single point of contact to sustain and efficiently resolve customers connectivity issues.- Utilize incident management system to log and update reported faults.

Feb 2006 - Oct 2007

Video Conferencing Technician

Nhs Grampian

Aberdeen, United Kingdom

Jul 2005 - Feb 2006

Data Networks Assistant - Student Placement

Nhs Grampian

Aberdeen, United Kingdom

Jan 2004 - Jan 2005
Team & coworkers

Colleagues at ST Engineering iDirect

Other employees you can reach at idirect.net. View company contacts for 752 employees →

FG Filip Godefroi Filip Godefroi Colleague at St Engineering Idirect Ghent Metropolitan Area, Belgium View → MR Md Rafiqul Alam Miet Md Rafiqul Alam Miet Colleague at St Engineering Idirect United Kingdom, United Kingdom View → SB Sylvain Boyer Sylvain Boyer Colleague at St Engineering Idirect Nice, Provence-Alpes-Côte d'Azur, France, France View → DD Dries Deschout Dries Deschout Colleague at St Engineering Idirect St-Niklaas, Flemish Region, Belgium, Belgium View → CI Chorfa Issam Pmp® Chorfa Issam Pmp® Colleague at St Engineering Idirect Brussels, Brussels Region, Belgium, Belgium View → MB Miles Banister Miles Banister Colleague at St Engineering Idirect Herndon, Virginia, United States, United States View → WH William Hamm William Hamm Colleague at St Engineering Idirect Sterling, Virginia, United States, United States View → YY Yuan Ying Feng Yuan Ying Feng Colleague at St Engineering Idirect Singapore, Singapore, Singapore View → HA Hakan Aslan Hakan Aslan Colleague at St Engineering Idirect Saint-Josse-ten-Noode, Brussels Region, Belgium, Belgium View → EX Erick Xu Erick Xu Colleague at St Engineering Idirect Beijing, Beijing, China, China View →
2 education records

Darren Cox education

Education record

Oldmachar Academy
FAQ

Frequently asked questions about Darren Cox

Quick answers generated from the profile data available on this page.

What company does Darren Cox work for?

Darren Cox works for ST Engineering iDirect.

What is Darren Cox's role at ST Engineering iDirect?

Darren Cox is listed as Customer Experience Manager at ST Engineering iDirect at ST Engineering iDirect.

What is Darren Cox's email address?

AeroLeads has found 1 work email signal at @idirect.net for Darren Cox at ST Engineering iDirect.

Where is Darren Cox based?

Darren Cox is based in Greater Aberdeen Area, United Kingdom, United Kingdom while working with ST Engineering iDirect.

What companies has Darren Cox worked for?

Darren Cox has worked for St Engineering Idirect, Harris Caprock Communications, Schlumberger, and Nhs Grampian.

Who are Darren Cox's colleagues at ST Engineering iDirect?

Darren Cox's colleagues at ST Engineering iDirect include Filip Godefroi, Md Rafiqul Alam Miet, Sylvain Boyer, Dries Deschout, and Chorfa Issam Pmp®.

How can I contact Darren Cox?

You can use AeroLeads to view verified contact signals for Darren Cox at ST Engineering iDirect, including work email, phone, and LinkedIn data when available.

What schools did Darren Cox attend?

Darren Cox holds Bachelor Of Science (Hons), Computer Network Management And Design, 2:1 from The Robert Gordon University.

What skills is Darren Cox known for?

Darren Cox is listed with skills including Vsat, Troubleshooting, Voip, Satellite Communications, Satellite, Networking, Ip, and Rf.

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