Team Leader
CurrentManage the team to achieve personal and corporate targets Receive inbound calls including sales leads and calls from current and potential customers.Place outbound follow-up calls to sales leads, explain the benefit of amalan’s services and persuade potential customers to complete and submit an application.Communicate with customers in writing. Prepare standard documents to sign up customers based on amalan templates.Answer questions about our service and the company to sales… Show more Manage the team to achieve personal and corporate targets Receive inbound calls including sales leads and calls from current and potential customers.Place outbound follow-up calls to sales leads, explain the benefit of amalan’s services and persuade potential customers to complete and submit an application.Communicate with customers in writing. Prepare standard documents to sign up customers based on amalan templates.Answer questions about our service and the company to sales leads, and provide status updates to existing customers. Ensure customer understanding and satisfaction.Assist customers with any problems experienced with our service and inform the appropriate team member to find a solution.Update our customer database after each customer contact.Meet Quality Assurance Requirements and other key performance metrics.Coaching & MentoringTraining Show less