Danielle Crandall Email & Phone Number

Seattle

Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.Founded in 2001 and headquartered in Seattle, WA, Slalom has organically.

Bellevue, Washington, United States

Greater Seattle Area

Major accomplishments include:- Design Power BI dashboards and scorecards for client facing Monthly Business Reviews, internal operations management- Building data visualizations with a strong understanding of the appropriate chart types to use to highlight patterns in the data for unstructured and structured data sets- Ability to drive data, metrics, and.

Greater Seattle Area

Report to the President, provide strategic and tactical guidance. Major accomplishments include:- Executed the Rhythm of the Business (ROB) process improvement with As-Is and To-Be Analysis mapping.- Direct the project to define and stand up Account Management Delivery Model.- Designed and executed process to port all Excel based client marketing analytics.

Greater Seattle Area

Support the Senior Director of WW Online Site Operations (WWSO), who leads operations for the global MicrosoftStore.com business. * Manage Rhythm of the Business (RoB) between WWSO and key stakeholders, partners, and the field. Including ownership of content, scheduling, preparing, and project managing all inputs to these meetings. * Own weekly and monthly.

Greater Seattle Area

Delivery Lead, role served as the central point of contact for coordination and communications between the project leads and program managers.* Develop and manage the project communications plan in coordination with the Corporate Communication team* Maintain project schedule, issue, decision log, and dependency tracking for all program work streams* Manage.

Build, maintain and enhance solid relationships with IT vendors and internal IT stakeholders. Responsible for ensuring IT and business requirements specifications, prioritization and arbitration with IT vendors and serving as a liaison to the internal stakeholders.Ensures the foundation achieves its objectives with vendors and assists the IT vendors with.

* Provides overall contract operations oversight for vendor performance management* Responsible for managing and integrating overall vendor service delivery with in-house resources.* Sets service provider direction and priorities, oversight of vendor activities, and ensures vendor performance meets contractual service-level commitments.* Prepares and.

Manager, Application Systems

Managed team of 10 application development supervisors and maintenance leads. - Oversaw $3 million annual budget.- Held primary responsibility for 15 core infrastructure systems, including grants management, financial and contracts management systems, extranet, internet and intranet systems.- Evolved ITIL process in support of transition from standalone.

* Designed and developed databases and systems, and provided database support for custom and third-party database applications.* Supported financial business systems whild guiding the technical strategy for successful system evolution. * Responsible for meeting customer needs and relationship management, small project oversight, and vendor task coordination

* Oversaw database design, development, and production support activities for first-generation voting products, web-based survey applications. * Created and managed technical project plan for application development and product support. * Served as team lead in the development of an interactive PC gaming community web site.* Designed and implemented a.

Bachelor Of Arts, College Of Agricluture And Home Economics

Executive School: Service Design

Apply Service Design Thinking to the rapid innovation of Customer Experiences in multi-channel Product-Service Ecosystems.