Implement initial certification and recertification for the ISO 9001:2015 standard.Perform internal and external audits on product/processes to ensure compliance to specifications.Implement the changes resulting from the corrective actions of the audits.Evaluate the effectiveness of the corrective actions created by the audits.Use Shopkeeper and/or SimpleTrak to keep a record of corrective actions and other key documentation.Conduct and create documentation for management reviews.Implement action items resulting from management reviews.Document audit findings and present final reports to management.

Created work instructions, procedures, and processes in compliance with the ISO 17025 standard.Maintained the schedule for technicians’ onsite calibrations.Used Salesforce to log potential and current customers.Cold called various customers and potential customers.Implemented a social media presence for the company using Facebook and LinkedIn.

Inspected parts for defects in manufacturing (e.g. incorrect surface curvature).Determined if a product or part is in conformance with specifications.Categorized items for acceptance or rejection based on data collected from MeasureMind.

Created documentation for piping and instrumentation to certify pressure vessels. Attended training for: geometric dimensions and tolerances, pressure safety, and Dale Carnegie leadership.Maintained CAD models, drawings, and documentation using PDMLink.Acted as a liaison between undergraduate students and staff engineers.