Don Smith
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Don Smith Email & Phone Number

Customer Success Manager at ITC Systems
Location: Toronto, Ontario, Canada 17 work roles
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✓ Verified Jun 2026 2 data sources Profile completeness 71%

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Current company
Role
Customer Success Manager
Location
Toronto, Ontario, Canada
Company size

Who is Don Smith? Overview

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Quick answer

Don Smith is listed as Customer Success Manager at ITC Systems, a company with 58 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Don Smith.

Don Smith previously worked as Technical Account Manager at Adlib and Pre Post Sales Engineer at Winmagic.

Company email context

Email format at ITC Systems

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ITC Systems

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Profile bio

About Don Smith

My tenure as Technical Account Manager at Adlib has been marked by a steadfast commitment to customer advocacy, ensuring that each client harnesses the full potential of our solutions. Our team thrives on diagnosing and resolving intricate product issues, and I take pride in representing the voice of our customers, advocating for their needs, and spotting opportunities for enhanced service and sales.Reflecting on my previous role at WinMagic, my expertise in solutions engineering facilitated a remarkable conversion rate, with three-quarters of proof-of-concept engagements evolving into full-fledged contracts. Here, I honed my ability to align technical capabilities with strategic sales initiatives, fostering substantial business growth and fortifying client relations.

Current workplace

Don Smith's current company

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ITC Systems
Itc Systems
Customer Success Manager
Toronto, ON, CA
Website
Employees
58
AeroLeads page
17 roles · 36 years

Don Smith work experience

A career timeline built from the work history available for this profile.

Technical Account Manager

Toronto, Ontario, Canada

In my role as a Technical Account Manager at Adlib, I provide expert product support and services to maximize client value. I diagnose and resolve complex customer issues, customize solutions, and advocate for customer interests. Collaborating with cross-functional teams, I identify new sales opportunities to enhance the customer experience.

Pre Post Sales Engineer

Mississauga, Ontario, Canada

Oct 2021 - Jan 2024

Technical Support Specialist

Mississauga, ON

Jun 2018 - Oct 2021

Systems Administrator

Toronto, Canada Area

Aug 2011 - Nov 2011

Senior Systems Administrator

Route 1 Inc

Toronto, Canada Area

Apr 2008 - Jan 2009

Network/Systems Administrator

Toronto, Canada Area

Sep 2001 - Apr 2008

Technical Analyst

Pointforce Division Of Tecsys Inc

Toronto, Canada Area

Jan 2001 - Jan 2005

Information Systems Operations Administrator

Arsystems International
Jan 2000 - Jan 2001

Operations Coordinator/Project Manager

Arsystems International
Jan 1998 - Jan 2000

Point Of Sale Systems Regional Support Manager

Radio Shack
Jan 1995 - Jan 1998

Store Manager

Radio Shack
Jan 1996 - Jan 1997

System Administrator

Port Hope Community Internet
Jan 1995 - Jan 1996
Team & coworkers

Colleagues at ITC Systems

Other employees you can reach at itcsystems.com. View company contacts for 58 employees →

FAQ

Frequently asked questions about Don Smith

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What company does Don Smith work for?

Don Smith works for ITC Systems.

What is Don Smith's role at ITC Systems?

Don Smith is listed as Customer Success Manager at ITC Systems.

Where is Don Smith based?

Don Smith is based in Toronto, Ontario, Canada while working with ITC Systems.

What companies has Don Smith worked for?

Don Smith has worked for Itc Systems, Adlib, Winmagic, Ntt Data Americas, and Masterfile.

Who are Don Smith's colleagues at ITC Systems?

Don Smith's colleagues at ITC Systems include Diane Beck, Cynthia Bolton, Mark Brierley, C.E.T., Chia Chung, and Peggy Bangert.

How can I contact Don Smith?

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