Doug Hawkins Email & Phone Number

Kallista, VIC, AU

Melbourne, Victoria, Australia

Building and managing learning programs focused on leadership development, team dynamics, performance improvement and business-critical activities. Projects include:- Creation of a new ESG Learning Pathway, complete with custom content, videos and more- Creation of a bespoke learning pathway on the foundations of building high-performing teams- Creation of.

Greater Melbourne Area

• Helping businesses build their L&D capability, supporting and driving the adoption of AI tools to transform the way learning functions work. Building these new tools into established ways of working, or changing the.
• E 3 have transformed the way I work, and I’m working closely with businesses to adopt the platform and tools that best suit their needs.

Clayton, Victoria, Australia

Photography, videography, graphic design and content creation for this leading radio manufacturer.

Richmond, Victoria, Australia

Led the learning team to change the way learners engage with learning across the business. The key focus areas had been expanding on the existing learning channels (face-to-face and eLearning), and creating the roadmap and taking the first steps into Virtual Classrooms, Live-Streaming, Vlogging, Social Learning, VR, AR, social engagement and a series of.

Melbourne, Australia

Early success in the Supermarket Space saw this role expanded to providing oversight for learning design across the Coles Group, including Coles Supermarkets, Coles Express, Liquor Brands and Hotels. Led the development and complete redesign of the Retail Leaders Programs; the three core programs for all Supermarket Leaders including, Department Managers.

Hawthorn East, Victoria, Australia

Leading the Learning and Development team for Supermarket Operations. Providing strategy and oversight across the supermarket network, focused on learning across all disciplines and all levels. This included all leadership, service and safety, accredited programs and apprenticeships.

Hawthorn East

This encompasses several roles from Team Member Development Lead, Learning Design and Delivery Team Leader, Learning Experience Designer, Facilitator and Learning Technology Specialist. With an initial focus end to end management of all behavioural and safety training for 27,000 team members across Australia and New Zealand, the scope of this role expanded.

Melbourne, Australia

Leading a cultural transformation from a Government Call Centre to a full-service Customer Contact Centre. Managing 3 facilitators and the full cycle of learning for multiple business units and disciplines. Developing and aligning L&D strategies and the web, blending business wide knowledge management, team collaboration and online learning solutions into.

Calgary, Canada Area

• The first learning specialist in the Customer Service Delivery business unit. Led a team of 30 team members and Managed the full cycle of learning, including scoping, consulting, designing, facilitating, assessing.
• SkillSoft: Program of the Year Award - 2005
• Illuminati Awards: Best Leadership Development Program (Worldwide) – 2004American Society for Training and Development (ASTD):
• BEST Award #1 Worldwide – 2004
• BEST Award - #7 Worldwide – 2003

Canada

Remote area surveyor and trainer of new surveyors in remote land survey techniques and equipment operation (GPS and NavPac). Train, monitor and report Occupational Health and Safety requirements.

Calgary, Canada Area

Manager of the grand opening of this Chinook Station supermarket, offering natural and organic foods, nutritional supplements, homeopathic, natural and nutritional remedies, aromatherapy products, small appliances, medicinal herbs and books. Managed the ongoing operations of this retail store including, budgeting and inventory control, recruitment.

Edinburgh, United Kingdom

Responsible for Royal Mile Backpackers Accommodation and booking over 800 beds per night in seven hostels in five cities over the Hogmanay Festival. Managed all client bookings as well as drivers’ schedules for 7 buses touring northern Scotland and the west coast.

Certificate Iv Tae / Tae40110, Training And Assessment

Sharepoint Design And Customisation

Microsoft Office SharePoint Server 2007

Senior First Aid Certificate

Certificate, Herbal Medicine, Phytotherpay And Human Health

Certificate, First Aid

User Accpetance Testing Design