Desiree Delatour-Nash Email & Phone Number

Seattle, Washington, United States

• Manage calendars, travel, and expenses for three managing directors, ensuring seamless operations.• Coordinate schedules for HQ and nine field offices, handling strategic meetings and training sessions.• Process contractor invoices in NetSuite, ensuring compliance and timely payments.• Plan and execute events, including logistics, contracts, travel, and registration site creation.• Track contracts, collaborate with legal teams, and manage timely documentation approvals.• Conduct budget analyses, forecast expenses, and present spending reviews to leadership.• Provide detailed meeting support, including Zoom hosting, notetaking, and agenda management.

Bellevue, Washington, United States

•Create Life and Disability contract, certificates, •Drafted and amended contracts, certificates, and agreements for Group Life and Disability products.•Reviewed policy systems and documentation, identifying discrepancies and resolving issues.•Managed in-force contracts, including renewals, policyholder updates, and agent records.•Ensured work assignments met deadlines and service-level agreements through effective communication.

Seattle, Washington

• Supported client domain transitions, maintaining accurate records in Salesforce.• Processed product returns using Oracle, ensuring efficient task execution.• Organized and streamlined team projects to improve administrative output.

Redmond, Washington

• Led the design and architecture of centralized dashboard to be used for measuring health and welfare of the application portfolio in the organization.• Developed scripts using Kusto Query Language to pull data from application telemetry systems. • Designed data model and visualizations in Power BI to meet the requirements of the business.

Database Analyst Certification

Under the direction of a systems analyst, apply the appropriate processes, tools and skills to conduct the systems analysis and system.

Data Base Analytics