Daisy Arora Email and Phone Number

Target State Architecture project • Participating in current and future state requirements workshops with stakeholders, helping to translate business requirements into functional requirements for the development teams.• Communicating progress, issues and identified risks on daily basis.Cloud Infrastructure (incl Data Centre Migration) project • Participating in current and future state requirements workshops with stakeholders, helping to translate business requirements into functional requirements for the development teams.• Identifying APRA and other regulatory requirements regarding cloud migration and disaster recovery backup data center.• Interviewing key stakeholders to know their pain points having infrastructure on premises.• Identifying, defining, and communicating specific tasks that need to be performed as it relates to Cloud Migration solutions.• Developing and delivering various components of Cloud Migration solution• Optimizing the architecture and infrastructure of various cloud providers.• Communicating progress, issues and identified risks on daily basis.• Maintaining and acquiring required skills as products and assignments evolve.• Expanding knowledge into other Cloud and/or hybrid solutions.Technology & Data Strategy project • Participating in current and future state requirements workshops CTDO, Head of Strategy and Portfolio, EA.• Identifying APRA and other regulatory requirements regarding Strategic changes• Communicating progress, issues and identified risks on daily basis.

• Understanding Customer’s operations and logistics models• Gathering and documenting business requirements• Identifying issues and opportunities through in-depth understanding of business direction, requirements, and business processes• Preparing AS-IS workflow and TO-BE Process

• Gathered and documented functional and non-functional requirements in line with business needs, using consistent and agreed frameworks and templates.• Prepared meetings, interviews, workshops to support the information gathering process.• Documented processes in a concise, accurate and understandable manner, validating output with business stakeholders and resolving inconsistencies• Managed all tasks and outputs, delivering to agreed objectives, targets, and milestones• Supported customer journey mapping activities.• Arranged feedback from business customers, stakeholders, and manager, demonstrating a willingness to learn and evolve skills and knowledge.

 Assisted Project Manager in day-to-day activities, arranging meetings and travel bookings for Project Manager and team. Coordinated with field engineers for GSM/Microwave for their site visits, site installation/commissioning or fault rectification and maintained the record. Creating Purchase Request for vendors on Ibuy Portal for 3 circles. Tracking PR till the final approval and generation of PO, reissuing PR if any rejection. Maintain the record of all PR including their relevant dates of creation, approval & rejection if any.  Preparing data for monthly EPAC and SPAC signoff. Coordinating with different vendors for their payments. Coordinating with Head office for all circle related issues and get them resolved. Assisted customers in resolving all issues and updated project status accordingly. Reviewed work of vendors and ensured timely delivery of materials and resources.  Documented all project reports and recorded it for future references.  Providing all statistical information whenever required. Preparing and maintaining manpower records for all 3 circles.

 Ensure efficient monitoring and rectification of Network alarms. Carrying out advance planning for resource mobilization, manpower deployment and rendering technical support; ensuring the execution of projects within time, cost & budgetary parameters. Implementation of Software and Patch Upgrade for BSC and BTS.  Fetched daily RAN (Radio Access Network) reports from Netrac Portal and processing. Prepared various kinds of daily MIS reports in Excel. Researched vendors for pricing, equipment availability and staffing Conceptualized, designed and implemented MIS reports as required by management information needs. Provided information in a concise and uncomplicated way to Senior Management. Checked degradation in KPIs and escalated the same to field teams. Responsible for Preparation of Network Review Presentations for Review with Customer. Chair and facilitate meetings where appropriate and distribute minutes to all project team members. Documenting and following up on important actions and decisions from meetings.

 Prepared MIS of Network performance – a dashboard report (GSM, CDMA, HSD & 3G) which gives a preview of exact performance of the entire Network for North Region. Prepared all the Daily Warehouse Reports. Prepared weekly & monthly Network performance review presentations. Preparing necessary presentation materials for meetings. Coordinated with performance teams for all planned activities. Coordinating with NHQ and circle for all BSS & Core Trainings. Coordinating with Core Team & RCOM for spares management. Arranging Conferences of all the Circles North Region. Coordinating with various departments (FE, BSS & Spare).