David Hoang Email & Phone Number

Irvine, CA, US

• Currently providing strategic consulting services to early-stage B2B and SaaS startups, focusing on product management, customer acquisition, and operational efficiency.
• Guided startups in refining product strategies and optimizing customer acquisition, enhancing product-market fit and boosting competitive positioning.
• Led cross-functional teams in adopting Agile frameworks, fostering collaboration, and improving sprint efficiency across multiple projects.
• Defined product roadmaps and implemented go-to-market strategies aligned with business goals, leveraging insights from user research and market analysis.
• Conducted market and customer research to inform product iterations and improve user engagement, ensuring decisions align with long-term growth objectives.

Newport Beach, California, US

• Managed the product lifecycle and strategic initiatives for a fast-growing SaaS platform in the self-storage industry.
• Spearheaded the development of a native mobile application, improving user accessibility and engagement across self-storage operations.
• Piloted a data warehouse product to serve enterprise needs, improving reporting capabilities and attracting new customers to the platform.
• Directed reporting module enhancements, addressing critical data accuracy and usability issues, reducing support tickets by 60%.
• Enhanced the platform ecosystem, optimizing integrations with core features to meet enterprise-level scalability needs.
• Delivered training and educational resources for internal and external stakeholders, improving feature adoption and user satisfaction.

Newport Beach, California, US

• Owned third-party integrations and API development to expand platform capabilities and scalability.
• Launched and managed over 10 third-party integrations, increasing platform functionality and driving customer acquisition growth.
• Streamlined the developer portal intake process, optimizing onboarding for third-party developers and reducing integration times by 30%.
• Maintained and strengthened relationships with integration partners, resolving technical challenges and fostering collaboration.
• Created comprehensive API documentation and resources, improving developer efficiency and minimizing implementation errors.
• Designed training materials and marketing collateral to support internal teams and vendors, driving greater adoption and satisfaction for integration features.

US

• Supervised a team responsible for eligibility determinations for critical government programs, ensuring adherence to county and state policies. Delivered operational excellence through task delegation, cross-team.
• Directed task prioritization and delegation for county programs using a centralized task management system, ensuring timely completion of all assignments.
• Monitored team performance, resolving blockers and aligning team output with organizational goals to improve overall efficiency.
• Maintained transparent communication with leadership, providing regular status updates on high-priority tasks and process bottlenecks.

US

• Supported underserved communities by facilitating access to government programs and services. Championed employee development and operational efficiency through training initiatives and streamlined workflows.
• Trained, onboarded, and mentored 100+ employees on government software, workflows, and compliance standards, fostering a high-performing team.
• Simplified team reporting processes by introducing three standardized templates, increasing productivity by 20% and reducing errors.
• Evaluated applications for government assistance programs, interpreting complex policies to deliver timely and accurate outcomes.

Los Angeles, CA, US

• Collaborated with a cross-functional team of development and design leads to enhance the value of the LA TDM Calculator web application, resulting in over $1,000,000 in delivered value.Project:The LA TDM Calculator is.

Costa Mesa, California, US

• Directed content strategy and development for high-profile clients, ensuring alignment with brand goals and driving digital engagement. Managed a team of writers to deliver impactful marketing content across multiple.
• Oversaw 10+ web content projects, delivering measurable improvements in engagement, including a 40% increase in content interactions within six months.
• Collaborated with cross-functional teams to craft targeted campaigns tailored to client goals, ensuring consistent brand messaging.
• Provided mentorship and guidance to junior writers, enhancing team performance and elevating content quality.
• Worked directly with clients to define project scope, timelines, and deliverables, fostering trust and long-term partnerships.

Costa Mesa, California, US

• Developed and executed content strategies that boosted digital marketing performance for a wide range of clients. Utilized customer insights and SEO principles to create content that resonated with target audiences.
• Crafted compelling web content, increasing client website traffic by 30% and boosting lead generation by 20%.
• Conducted research to identify audience needs, ensuring content strategies aligned with client business objectives.
• Delivered SEO-optimized content that enhanced online visibility and improved search engine rankings.
• Maintained brand consistency across all content deliverables by adhering to established client guidelines.

Duluth, Georgia, US

• Empowered students to achieve academic success and excel in competitive university applications through tailored instruction, mentorship, and strategic guidance. Delivered measurable improvements in English proficiency.
• Mentored students in academic writing and personal branding, achieving a 90% success rate in admissions to top-tier universities.
• Designed and delivered customized lesson plans and workshops, improving English proficiency by an average of 15% and boosting standardized test scores.
• Collaborated with parents and faculty to track progress and address individual challenges, aligning learning strategies with personal and academic goals.

Certificate, Technical Project Management

Bachelor Of Arts (Ba), Political Science