Deepak Rajbhar Email & Phone Number

Gurugram, Haryana, India

Maximize customer satisfaction by handling grievances and maintaining long-term relationships.Manage APF approvals from leading banks and NBFCs.Ensure timely project collections and meet collection targets.Address walk-in customer queries and provide project information.Oversee possession process, including interest on delay payments, holding charges, penalties, refunds, allotment letters, agreement execution, and registration.Handle customer inquiries via phone and email, providing quality information about company projects.Send demands and reminders to customers, ensuring prompt collection of dues.Coordinate with sales, marketing, finance, facility, legal, and project departments for smooth operations.Arrange site visits for customers to update them on construction progress.Analyze and resolve problematic customer queries.Proficient in using ERP (SFDC) for maintaining records and tracking collections.Proactively communicate with clients, managing database records and sharing reports with HODs.Track collections and conduct regular follow-ups for outstanding dues.

Gurugram, Haryana, India

• To achieve maximum customer satisfaction, handling customer grievances & maintaining long-term relationships.• Taking care of APF from all the leading Banks and NBFC's.• Responsible for the timely collection of the project.• Dealing with walks-in customer's queries.• Handling the Possession, Interest on delay payments, Holding Charges, Penalty for delay in possession, TPA/PTM for Loan purpose, refunds, Allotment letter, Agreement Execution & Registration.• Handle all incoming calls from customers & giving quality information about the company’s projects.• Responsible for sending demands and reminders to the customers, collection of dues & meeting collection targets.• Co-ordination with other departments like sales & marketing, finance, facility, legal and Project.• Arranging a site visit for customers to see the construction updates.• Analysing the problematic queries and resolving the same.• Flexible in using ERP(SFDC) for maintaining the records.• Additional duties may include proactive communication with clients via telephone, Email with-in TAT, managing database records, and Sharing the actual reports to the HODs.• Keeping a track of collection done and regular follow-up for the outstanding dues.

Noida, Uttar Pradesh, India

• To achieve maximum customer satisfaction, handling customer grievances & maintaining long-term relationships.• Dealing with walks-in customer's queries.• Handling the Possession, Interest on delay payments, Holding Charges, Penalty for delay in possession, TPA/PTM for Loan purpose, refunds, Allotment letter, Agreement Execution & Registration.• Handle all incoming calls from customers & giving quality information about the company’s projects.• Responsible for sending demands and reminders to the customers, collection of dues & meeting collection targets.• Co-ordination with other departments like sales & marketing, finance, facility, and construction.• Arranging a site visit for customers to see the construction updates.• Analysing the problematic queries and resolving the same.• Flexible in using ERP for maintaining the records.• Additional duties may include proactive communication with clients via telephone, Email with-in TAT, managing database records, and Sharing the actual reports to the HODs.• Keeping a track of collection done and regular follow-up for the outstanding dues.

Ats Triumph, Ats Tourmaline, Ats Kocoon, Ats Marigold

Bachelor Of Technology (B.Tech.), Electronics And Communications Engineering

Activities and Societies: Elixer, Fest Organising Group, Chess Team

Education record

12Th, Non-Medical, 70%

Activities and Societies: Quiz,Chess,Clay Modal

Education record