Founded in 1986 selling computer supplies to college students, Computer Connection evolved over the years. From an early dial-up BBS as FidoNet Net 133 to Galaxy Information System (GIS) Atlanta, presenting pasions and interests to the public. Currently, Computer Connection provides freelance IT consulting services in a variety of areas.

Fuskie Island Productions provides digital video production services, preserving taped home movies on DVD. Magnetic memories fade a way, but digital lasts for ever.

Worked as part of the Application Development Team to develop new and modify existing Crystal Reports templates for the Radius manufacturing ERP application, including sales and inventory analysis, logistics, and packaging labels reports.

Freelance contributor to The Motley Fool Community discussion boards, covering select companies by collecting and presenting information to inform smart investment decisions and encouraging conversation among Community Fools.

Worked with application support team to modify existing and design new NCSC compliant Crystal Reports templates for the Judicial Branch of the State of Iowa in the Clearview Jury Management application and Oracle SQL environment.

Supported client application upgrade project by upgrading report solutions to Crystal Reports 2016 and SQL Views and Stored Procedures. Migrated a catalog of 226 reports, including development, testing and deployment to a pseudo-live environment.

Maintained library of Crystal 8.5, XI and 2011 reports in SQL environment, including property and casualty, auto and general liability quotes, declarations and forms, claims reports, member activity reports and other customer facing and internal underwriting and operations reporting.

Generated billable hours through custom development of client internal and customer-facing reporting solutions for the EnerGov land and asset services management system for city, county governments. Contributed to the design and development of standard reports catalog in SQL, best practices for the Report Development team and streamlined report development process for Implementation and Client Service teams. Curated peer user support on Tyler Community, including technical blog posts. Developed and delivered client training modules. Created presentation and documentation for the EnerGov Reporting Toolkit, a collection of SQL Views to support clients designing their own reports.

Directed project team’s efforts to build a Business Objects Enterprise Business Intelligence Reporting platform for a business resiliency, continuity and disaster recovery enterprise application. Produced technical and user documentation in service of project.

Delivered basic and advanced instructor-led training for Crystal Reports XI and Crystal Reports 2008.

Modifying and maintaining customer-facing Crystal Reports in the area of cattle management and maintenance.

Supported client analysis of email campaign metrics by modifying existing and developing new Crystal Reports business intelligence solutions for tracking the success of email packages, including content clicks, conversions, subscriptions and unsubscribes. Modified MAS 90 accounting reports for export to Excel.

Promoted SAP Crystal Solutions as one of five Reporting Experts competing in Reportapalooza, a national marketing campaign involving challenges for the creation of dashboards, tutorial videos, blog posts and use of social and professional networking.

Assisted Customer Service Representatives by delivering custom Crystal Reports business intelligence solutions for clients including payroll registers, checks, earnings statements, benefits and retirement savings exports, tax and WOTC analysis for Millennium 3 payroll management system on MS-SQL 2008 and Oracle databases.

Conversion project of management reporting solutions in a Crystal Reports 2008 and Sybase data environment for Business Objects Server report delivery.

Addressed operational reporting deficiencies by modifying and creating Crystal Reports solutions for defined contribution 401a and 457b retirement savings and defined benefit pension systems, including confirmation letters, benefits calculation forms, distribution process tracking and quarterly statements.

Fulfilled client commitment to customer by completing customizations of Traffic Accident Report.

Supporting the accounting and production operations of a national cable network through the redesign and implementation of the ScheduALL application, including resource and user management, integration with corporate accounting and payroll requirements.

Created student performance analysis tools through the design and development of a suite of Crystal Reports solutions for the new web-based Classworks educational software package.

Assisted business operations by developing SQL based revenue and marketing Crystal Reports solutions, including requirements analysis and database design.

Supported accounting requirements by customizing Crystal Reports solutions in ScheduALL environment for PostWorks

Developed Crystal Reports for Remedy/Oracle system used for fault monitoring and issue tracking system for customer IT appliances. Designed, developed and implemented original VoIP performance reporting solution, including database, data processing and automated report generation.

Developed Crystal Reports for Remedy/Oracle system used for fault monitoring and issue tracking system for customer IT appliances.

Developed and delivered on-line training program for Advanced Crystal Reports design to international remote students through virtual classroom environment.

Developed Crystal Reports Server operations and analysis reporting solutions in a SQL environment for stored value debit card system that summarized financial transaction activity for analysis and reconciliation, performed revenue fee trend analysis, fraud and Interactive Voice Response (IVR) analysis, and identified corrupt transaction processing data.

Managed the Turner Studios ScheduALL system with over 100 rooms, 100 services, 300 clients, 1000 personnel and resources:• Designed, developed and delivered Crystal Reports business intelligence solutions utilizing linked tables, formulas, record selection criteria, dynamic elements, sub-reports, SQL views, stored procedures, and parameters.• Supported financial operations through the development of Crystal Reports business intelligence solutions for month-end, receivables and general ledger analysis, paperless invoicing, dynamic dunning letters, and transaction auditing.• Improved client services through the development of Crystal Reports business intelligence solutions to facilitate production operations through work order forms, resource assignments, project costing and tape stock slippage analysis.• Simplified personnel management through the development of Crystal Reports business intelligence solutions for the scheduling of production talent through the analysis of resource and client activity and personnel utilization.• Contributed to the growth of production services and products through the development of Crystal Reports business intelligence solutions to justify facility and personnel expansion and to analyze client activity for trends and aberrations.• Maintained facility availability and operability while transitioning rooms, resources and services in coordination with operations and engineering teams to ensure alignment during migration to new digital studio.• Enhanced user productivity by designing and delivering individual and shared ScheduALL learning opportunities through training materials, hands-on classroom sessions and one-on-one tutorials.• Simplified payroll processing by developing Excel-based Time Sheet application for production personnel that automatically applied rules for regular, overtime, shift differential, freelance, and straight time employment.