I manage and support Windows-based web and application servers, and assist with solution design and delivery to meet the needs of our customers. I have extensive experience with Windows Server 2012/2016/2019, Powershell, VMWare, MS365, MS Teams, SharePoint, and MS Exchange Administration.I'm a technical communicator by trade, specialized in document management, developing enterprise governing documents, and coordinating baseline review and publication cycles. I’m a champion for usability and focus on user needs when creating content, while adhering to principles of continuous quality improvement. I apply this end-user focused background everyday to ensure that projects are delivered successfully to customers.
Listed skills include Framemaker, Technical Writing, Html, Software Documentation, and 22 others.