Derek Del Vecchio Email & Phone Number

- Managing the IESO's efforts to maintain compliance with the NERC Critical Infrastructure Protection (CIP) Standards and NPCC Criteria.- Providing advice and guidance in establishing and maintaining procedures and programs that support compliance with NERC CIP Standards.- Representing the IESO at NERC CIP Standards and NPCC Compliance forums.- Providing consulting and support services to internal IT and non-IT clients to ensure new and on-going projects are implemented in a manner that embraces and promotes NERC CIP requirements from the ground up.

- Windows Server 2012/2016/2019- Powershell- VMWare- MS365- MS Teams Administration- SharePoint Administration- MS Exchange Administration.

– Managing the lifecycle of IESO governing documents.– Providing guidance on the creation of new IESO policies, standards, processes, procedures.– Implementing a Document Management training program.– Coordinating the review of NERC CIP RSAWs and associated documents.– Managing the Baseline update and publication schedule.

- Providing Tier 2 IT Support for the Electronics Records Management System (ERMS).- Providing back-up IT support for the IT Service Management System - Service Manager.- Crafting documentation for IT projects: Business Case, Test Strategy, User Guide, etc.- Training end users on new business processes and procedures.- Managing document updates and storage.- Providing technical editing support at all levels: comprehensive, copy-editing, proofreading.- Designing deliverable templates, forms, and format.

Toronto, Ontario

- Working with MadCap Flare to revise online help systems for CaseWare products- Editing CSS and HTML- Working in an XML environment with a focus on single sourcing

- Defining and creating process and procedure documentation for Market Information Services.- Updating internal procedure documents.- Creating a concise Fire Safety Plan for use in emergency situations.- Developing business process maps.

- Sourcing new materials for use in production; taking part in global buying initiatives with the international Lush team.- Negotiating terms with new suppliers that focus on cost saving and green incentives.- Planning and forecasting for 2010 Christmas retail product line-up.- Compiling progress update reports on potential new suppliers, cost savings cross-comparisons, global buying savings, lead times, etc.

- Managing inventory and procurement of materials necessary for daily production, focusing on freshness of goods.- Calculating forecasts and adjusting safety stocks.- Compiling month-end transaction reports.

Post-Grad Certificate, Technical Communication

Courses in: - Technical Writing/Editing - Information Technology - FrameMaker - Programming for the Web and Applications - Web Design.

H.Bsc, Criminology, Biological Anthropology

Education record