• Analizar los procesos actuales e identificar los volúmenes de tareas departamentales.• Identificar la duplicación de tareas entre departamentos.• Optimizar los procesos existentes para mejorar la eficiencia y efectividad.• Adaptar las tareas para alinearlas con los objetivos departamentales y agilizar los flujos de trabajo.• Estudiar los procedimientos existentes y ofrecer recomendaciones objetivas para digitalizar procesos, facilitando así una transición a un entorno más eficiente y moderno.

- Analysis and verification of official documentation for Nigeria.- Review of activity of users with large winnings credited in a recent timeframe for their KYC-AML process.- Review of fraud patterns for new registrations in Nigeria and Colombia.- Detect trends in different deposit methods and take action accordingly.- Analyse and manage the different methods and quantities of user withdrawals.

- Validate and verify documentation for the different licences (Spain, Colombia, Mexico, Panama, Argentina).- Analyse, identify and follow up risk patterns for fraud detection and prevention.- Management and control of the different methods of withdrawals and deposits for thedifferent licences.- Manage and resolve transaction disputes.- Analyse and manage limit increases.- Assign promotions.

Serve as a direct link with the users of the group to validate and verify documents related to the players, such as ID, passports, bank statements, credit cards, etc. to meet the licensing requirements of each market.Identify, investigate and escalate cases that present a potential risk to the fraud and payments department.

Responsible for aircraft ground operations, organising and coordinating a team of people and preparing the necessary documentation for flight dispatch (flight plan, load sheet, NOTOC, meteorology, etc.).Being the main liaison between the different departments, such as the cargo terminal, crews and operations, ensuring that the activity is carried out under strict safety protocols.

Handling of luggage and merchandise: preparation, transfer and loading / unloading in the hold of aircraft, handling of equipment and vehicles (luggage carriers, ladders, platforms, gpu).

Research and innovation techniques in specialties developed in the different departments of the CIMS. Web development and maintenance.