Danielle Dennington Email & Phone Number

Lafayette, Louisiana Area

• Managing and overseeing 356 apartment homes• Leading and managing 10 on-site team members daily• Enhance and drive the resident experience, greeting customers, welcoming them into our community and providing information by verifying/understanding their requests; answering questions and offering assistance• Maintaining and increasing online reputation management• Maintaining and increasing resident retention and satisfaction• Performing outreach marketing to the local community to increase leasing velocity and partnerships within the community• Overseeing rent collections each month and maintaining delinquent accounts under 2%• Planning and hosting resident events each month• Meeting or exceeding each communities’ NOI and Capital Expenditures goals, with a significant focus on exceeding quarterly and annual goals• Review and approve all leasing application files; enforce community qualifying criteria in a fair and consistent manner for all leasing applicants.• Work to optimize occupancy while maximizing effective leased rent• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages• Accurately prepare, and be thoroughly knowledgeable about, all lease-related paperwork• Maintain prospect traffic and leasing data; Assist with other computer data entry as necessary• Audit all lease and renewal files for key controls and bonus submissions • Answer and handle incoming calls from current residents always offering them excellent customer service• Maintain awareness of the market conditions and trends for concessions, contributing ideas to the Regional Manager and Marketing team for marketing the community and improving resident satisfaction• Update and maintain records for move-ins/outs, application status, traffic activity, closing ratios, etc. Organize files, process all paperwork, and proofread all leases and letters for accuracy

Columbus, Ohio

Enhance and drive the resident experience, greeting customers, welcoming them into our community and providing information by verifying/understanding their requests; answering questions and offering assistanceReview all Kingsley surveys and implement/suggest changes that will enhance the resident experience Maintaining expenses within the budget guidelines. Ensure that all rents are collected and posted and deposited on a daily basis. Perform and schedule all evictions, utility cut offs and enforce adherence to all lease rules and regulations by all residentsMeeting or exceeding each communities’ NOI and Capital Expenditures goals, with a significant focus on exceeding quarterly and annual goals. Review and approve all leasing application files; enforce community qualifying criteria in a fair and consistent manner for all leasing applicants. Work to optimize occupancy while maximizing effective leased rent Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages Accurately prepare, and be thoroughly knowledgeable about, all lease-related paperwork Maintain prospect traffic and leasing data; Assist with other computer data entry as necessary Audit all lease and renewal files for key controls and bonus submission Answer and handle incoming calls from current residents always offering them excellent customer serviceMaintain awareness of the market conditions and trends for concessions, contributing ideas to the Regional Marketing Manager for marketing the community and improving resident satisfactionUpdate and maintain records for move-ins/outs, application status, traffic activity, closing ratios, etc. Organize files, process all paperwork, and proofread all leases and letters for accuracy

Atlanta, Georgia

Enhance and drive the resident experience, greeting customers, welcoming them into our community and providing information by verifying/understanding their requests; answering questions and offering assistance. Review all Kingsley surveys and implement/suggest changes that will enhance the resident experience Maintaining expenses within the budget guidelines. Ensure that all rents are collected and posted and deposited on a daily basis. Perform and schedule all evictions, utility cut offs and enforce adherence to all lease rules and regulations by all residents. Assist GM in meeting or exceeding each communities’ NOI and Capital Expenditures goals, with a significant focus on exceeding quarterly and annual goals. Review and approve all leasing application files; enforce community qualifying criteria in a fair and consistent manner for all leasing applicants. Work to optimize occupancy while maximizing effective leased rent Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages Accurately prepare, and be thoroughly knowledgeable about, all lease-related paperwork Maintain prospect traffic and leasing data; Assist with other computer data entry as necessary Audit all lease and renewal files for key controls and bonus submission to the GM Answer and handle incoming calls from current residents always offering them excellent customer serviceMaintain awareness of the market conditions and trends for concessions, contributing ideas to the Community Manager for marketing the community and improving resident satisfaction. Update and maintain records for move-ins/outs, application status, traffic activity, closing ratios, etc. Organize files, process all paperwork, and proofread all leases and letters for accuracy.

Brookhaven, Georgia

Increasing & maintaining Online ReputationCreating upholding relationships with current and future residentsAssisting with any resident related issuesLeasing apartments & selling community's products/services to prospectsOptimizing occupancy Utilizing established sales/marketing strategies to increase property traffic, maintain closing rations and work to achieve and exceed budgeted occupancy percentagesAdvising & preparing all lease paperwork Auditing all lease and renewal filesHelping community manager to delegate and lead the team

Greater Atlanta Area

Increasing & maintaining Online ReputationCreating upholding relationships with current and future residentsAssisting with any resident related issuesPlanning & hosting monthly resident events Communicating with current & future residents on a daily/weekly basis to ensure our team is helping to create value for better lives

Lake Charles, Louisiana

Maintaining awesome customer service and adhering to Operating ProceduresLeasing apartments and selling community's products to prospectsResponding to internet leads, answering prospect calls and conducting community tours following outlined guidelinesHelping to plan and host resident eventsOutreach Marketing to local retailers & preferred employers on a weekly basis Helping maximize occupancyReviewing guest cards to ensure entry and following up with entries Accurately preparing lease paperwork Maintaining thorough product knowledge of the community and of major competition

Metro Atlanta

Producing, creating and fostering quality staff communicationsAssisting the Community Manager in implementing and adhering to Cortland’s mission, vision, and overall values Possessing knowledge of all phases of leasing and resident retention programsMaintaining awareness of the market conditions and trends for concessionsCollecting rent and maintaining delinquent amounts below 2%

Lawrenceville, Georgia

Increasing & maintaining Online ReputationCreating upholding relationships with current and future residentsAssisting with any resident related issuesLeasing apartments & selling community's products/services to prospectsOptimizing occupancy Utilizing established sales/marketing strategies to increase property traffic, maintain closing rations and work to achieve and exceed budgeted occupancy percentagesAdvising & preparing all lease paperwork Auditing all lease and renewal filesSupervising one leasing consultant

Lawrenceville, Georgia

Maintaining awesome customer service and adhering to Operating ProceduresLeasing apartments and selling community's products to prospectsRepsonding to internet leads, answering propsect calls and conducting community tours following outlined guidelinesHelping maximize occupancyReviewing guest cards to ensure entry and following up with entries Accurately preparing lease paperwork Maintaining thorough product knowledge of the community and of major competition

O'Fallon, Il

Performing cash register duties and processing new credit accountsOrganized store merchandise racks by size, style, and colorAnswered customer’s questions regarding store merchandise, department information, and pricingRemoved damaged, out-of-code, not-in-set and discontinued items from displaysAlerted clientele to upcoming sales events and promotionsEducated customers about the different brands to incite excitement about the company’s mission and valuesPriced merchandise, stocked shelves and took inventory of supplies

Searcy, Arkansas

Performing cash register duties and processing new credit accountsCleaned and organized the store, including displaysWelcomed customers to the store and helped them located itemsPriced merchandise, stocked shelves and took inventory of suppliesRemoved damaged, out-of-code, not-in-set and discontinued items from displaysAlerted clientele to upcoming sales events and promotionsManaged the dressing room area to better help customers in finding the style of their choice

Lafayette, Louisiana

Wearing the brand to showcase apparelChanging displays to meet and uphold company trendsPerforming cash register duties and processing new credit accountsCleaned and organized the store, including the checkout desk displaysWelcomed customers to the store and helped them located itemsPriced merchandise, stocked shelves and took inventory of suppliesRemoved damaged, out-of-code, not-in-set and discontinued items from displaysAlerted clientele to upcoming sales events and promotionsStocked and replenished merchandise according to store merchandising layoutsIdentified potential shoplifters and alerted management

Bachelor Of Science (B.S.), Fashion Merchandising

Fashion Merchandising

High School Diploma, General Studies