Daniel D. Email & Phone Number

I am a seasoned Operations Manager with 6+ years of property management leadership and client relations experience in the housing and healthcare sector. Recognized for demonstrating a natural aptitude for driving process improvements to bolster customer satisfaction, as well as for coordinating teams to enhance operational efficiency, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include vendor coordination, strategic planning, property administration, customer workflows, patient engagement, and CRM systems. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, negotiation skills, as well as business acumen, customer data analysis, project management and resource management to support efficiency and maximum returns. Currently, I am the Patient Coordinator Lead with ZoomCare. Under my leadership, I direct team assessments to cover areas of underperformance, orchestrate patient onboarding processes, and facilitate training sessions for system integration. I also optimize issue resolutions and coordinate scheduling to enhance customer experience. In addition, I liaise with senior leadership, stakeholders, and patient care teams to ensure the company’s CRM support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, customer-focused, adaptive, and managerial operations expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am pursuing new opportunities and can be reached through this profile, or by email at: dldjr31@gmail.com