Dusan D. Email & Phone Number

Berlin, DE

Berlin, Germany

Belgrade, Serbia

Managing Help Desk operations for US, UK, EU, Serbia, Turkey and IndiaBuilding new IT team structure in US, Belgium and IndiaHandling IT changes in merger of three companiesMigration of 2 GSuite and 1 Microsoft tenant into new Microsoft tenant (email migration, cloud drive migration...)Creating new and merging existing Jira instances into oneSSO.

Belgrade, Serbia

Managing Help Desk operations for US, UK, Serbia and TurkeyImplementing WorkspaceONE for managing Mac OS, Windows and LinuxworkstationsBuilding new IT Help Desk service management ticketing system with assetmanagement and automations in Jira Service ManagementStandardisation of corporate equipmentSetting up and defining IT hardware and software.

Belgrade City, Centralna Srbija, Serbia

Managing Help Desk operations for US, UK, EU, Serbia and TurkeyImplementing WorkspaceONE for managing Mac OS, Windows and LinuxworkstationsBuilding new IT Help Desk service management ticketing system with assetmanagement and automations in Jira Service ManagementStandardisation of corporate equipmentSetting up and defining IT hardware and software.

Belgrade, Centralna Srbija, Serbia

Managing service desk and infrastructure projects and operations:- Cyber security vulnerabilities analysis and solutions- Regeneration of infrastructure and end-user devices (FortiGate, iPads, mobile phones, laptops...)- Cyber security for production plants (SOC)- Microsoft Office 365 license review- Mobile carrier change and mobile phone regeneration in.

Serbia

Managing informational business processes in two BUs (Serbia and North Macedonia)Management of projects in Supply chain, most notably:- Smart glasses in Maintenance - remote assistance - Smart glasses in Warehouse - picking process- Quality Statistical Process Control software and monitoring- SAP ERP modules upgrades- Virtual market visit development.

Serbia

Serbia

- Working on Plant and Group strategic priorities- Factory digitalization project- Developing new Problem Solving methodology with 7 steps and 14 tools, based on Kaizen and DMAIC principals- Leading and facilitating Problem Solving sessions- Implementing and reinforcing Lean projects on country level- Managing competency gaps through Operational and.

Serbia

- Supervising mechanical and electrical teams on two Production facilities, Maintenance Planner and Automation Specialist- Supervising Auxiliaries (boiler room, compressors, WT and WWT),- Implementing NCE Lean methodologies in Maintenance Department (DMAIC, Management of changes, 5S, shift handover…),- Implementing LOTO procedures,- Preparing factory for.

- Managing mechanical and electrical maintenance teams- Responsible for maintenance of six Production lines and Primary production (Water / Waste water treatment, Syrup room)- Coordinating and assisting in maintenance of Production auxiliaries and facilities- Improving preventive maintenance plan and implementing predictive maintenance- Coordinating.

- Supervising production teams- Meeting and improving KPIs- Meeting production plan- Managing production processes- Implementing Energy Saving project- Training and development of line operators- Coordinating maintenance actions

- Preventive maintenance planner for production lines and auxiliaries- SAP Plant Maintenance module implementation- Implementation of Lean manufacturing projects (Autonomous maintenance, 5S, SMED, FMEA…) - Writing and translating maintenance manuals for machines on production lines - Training and coaching of employees for implementation and improvement of.

- Implementation of Lean manufacturing (5S, SMED...)- Implementation and improvement of Autonomous maintenance on production lines- Designing of tools for operators using various software packages

Master'S Degree, Mechanical Engineering

Bachelor Of Science (Bsc), Mechanical Engineering