Manages NA Delivery Operations teams providing competitive strategies and workforce insights on industry trends and labor workforce intel to support clients, facilitating over 3000 customized events annually, sourcing and introducing candidates to hiring partners, and providing multi-level support services.Inspires and motivates team to review results and continuously improve processes within programs designed to secure and strengthen hiring partner relationships of clients, talent professionals and recruiters. Optimizes workflows for cost efficiency and pursuit of standardization and digitization to increase productivity with exceptional results.Collaborates with functional leaders across organization, contributes to the development of strategic initiatives to achieve long term goals and objectives to diversify, digitize, and innovate solutions to deliver high impact programs and solutions.Leads initiatives for growth, change management and innovation for sustainable advantage of business services for multiple teams supporting the candidate experience. Engages the full potential of individuals where innovation thrives and views, beliefs, and values combine to build diverse community of inclusive perspectives, thoughts, and ideas.

Remotely hired, managed, and retained consulting staff providing personalized coaching across multiple functions and industries for career navigation and career mobility.Built inclusive team of collective diversity representing different cultures, perspectives, and backgrounds to deliver innovative solutions with exceptional results. Managed remote teams across 19 U.S. states and business collaborations across 5 time zones. Recognized coach, leader, operations partner, known for creating a culture of accountability with high engagement and retention for exceptional business results.Collaborated across functions to optimize strategic responsiveness to profitably manage operational costs. Selected for project assignment in Australia for Fortune 500 global client to bring exceptional experience to all participants and met service level agreements and key performance indicators.

Led North America (NA) consulting team providing career sustainability services to clients across multiple industries, occupational levels, executives, and time zones.Built systems for business transformation and talent acquisition strategy with 5 leader team to add 350 coaches in 4 months to rapidly support in-demand virtual coaching model. Customized recruiting events, created performance management systems, developed, launched, facilitated on-board training, and maintained innovative technology platforms to enable a remote workforce. Developed expanded delivery service model across NA, with key strategic initiatives, influencing partners and functional leaders to support organizational structure. Executed business goals with exceptional quality delivered to clients and candidates with over 150 coaches supporting virtual, hybrid, and on-site coaching engagements and customized events.Managed operations with financial acumen to minimize cost and drive revenue to meet market goals and objectives through allocation of resources to align people, processes, and technology. Partnered to secure repeat business with client relationships through sales proposals, business reviews and client presentations. Management of global Manpower Annual Survey (MAPs) Engagement for Home-Based Coaching Teams across North America for 5 years. Additionally manages People engagement survey for project staff: survey creation, launch, communications, results reporting, Action plan discussion, implementation, and reporting. Prior experience included delivery of leadership development, career mobility, learning and development programs, and human resource support for multiple industries/clients/locations. Consulted and managed 4 large scale career centers, career mobility programs, spousal relocation, and leadership development programs.

Built customized program designed with student-centered philosophy to drive equitable access to education for workers preparing to compete in tomorrow’s economy combining continuing education and career support. Led multiple projects driving programs focused on diverse and underserved working adult students to unlock opportunities for economic mobility through education.Curriculum committee advisor for certification programs in multiple Business areas.Taught 5,000 Business students and coached on leveraging learning experiences and education to increase chances of promotion and career mobilityAZ Community College Faculty award recipient, two awards in five years.