Darrell Douglas Email & Phone Number

Oklahoma City, Oklahoma, United States

• Spearheaded and engineered the integration of network security systems including Altronix, Mercury enclosures, MR-16 boards, LP1501 Controllers, and HID access systems.
• Developed and optimized scripts and software solutions, enhancing integration with Honeywell Enterprise Buildings Integrator (EBI), an advanced SIEM system.
• Programmed and configured door access controllers using Mercury tools and Digital Video Manager (DVM), automating control of access points and cameras.
• Implemented access controls within security zones and automated diagnostics to maintain system integrity, improving operational efficiency.
• Developed and deployed software solutions for the installation, maintenance, and troubleshooting of fire alarm and access control detection systems.Responsibilities: CSU AnalystHoneywell, Tinker Air Force Base, OK
• Monitored and analyzed logs from Honeywell Enterprise Buildings Integrator (EBI) to identify issues affecting building systems.

Colorado Springs, Colorado, United States

• Orchestrated the design, integration, and maintenance of security systems and network infrastructures, ensuring the protection of mission-critical assets.
• Troubleshot and maintained essential security equipment including alarms, DVM CCTV, intrusion detection, and emergency operation centers.
• Trained employees and led initiatives to identify and repair product failures, enhancing system reliability.
• Redesigned and reinstalled security systems and network components, including
• Pelco Synology and switches, improving system performance by troubleshooting cables with Fluke Networks DSX2-8000.

Colorado Springs, Colorado, United States

• Led the development and review of designs, applying engineering best practices to recommend schematics, designs, and electrical drawings.
• Modified critical test equipment and test procedures, prepared and operated equipment, recorded data, and analyzed complex problems requiring higher-level resolution.
• Managed critical test equipment modifications and streamlined test procedures, resulting in improved equipment performance and compliance with military regulations.

Colorado Springs, Colorado, United States

• Installed and configured video surveillance cameras, desktop computing systems, and peripherals, ensuring proper operation and security.
• Constructed experimental models to meet engineering requirements and interpreted documentation for accuracy in system implementations.
• Interpreted mechanical drawings, engineering notes, electronic schematics, and other documentation to ensure proper fit and function.

Jacksonville, Florida, United States

• Managed cost and purchase orders using advanced data analysis techniques.
• Acted as escalation point for customer feedback, resolving issues efficiently.
• Analyzed operational data to provide insights for process improvements.
• Collaborated with cross-functional teams to enhance workflow and productivity.

Miami, Florida, United States

• Investigated alerts created by IDS/IPS, including malicious file uploads, compromised servers, SQL injections, and port scanning.
• Traveled to customers’ homes to troubleshoot and install network infrastructure, including CAT5 cables and cable support systems.
• Prepared and configured workstation outlets and network devices to ensure optimal performance.
• Managed and resolved customer inquiries and technical issues via phone, instant messaging platform, and social media, leveraging networking skills for network configuration and troubleshooting.

Bachelor'S Degree, Information Technology, B+

Skills: Technical Support • Vulnerability Management • IT Hardware Support • Equipment Setup • Accounting • Data Analysis • Software.

Associate’S Degree, Computer And Information Systems, B

During my previous studies at Miami Dade College, I have had the opportunity to hone my skills in IT Computer & Networking systems. With.

High School Diploma, Computer Engineering, A

Activities and Societies: • Honors and Dual Enrollment student. • Graduated Cum Laude, top 10% of my class.During my time at Miami.