Dana Dowse Email & Phone Number

Planned, organized, managed and provided administrative oversight for all functions and activities in the human resources department including classification and compensation, benefits, recruitment and retention, onboarding and offboarding, performance management, learning and development, employee engagement, organizational development, labor relations, health and safety, policies and procedures and COVID-19 related policy and protocol for an organization of approximately 50 employees and several contractors.Utilized SharePoint, power automate and Microsoft forms to automate workflows. Coordinated Court facilities and security issues.

Managed 4 courtrooms and the Clerk's Office at the Hollywood Courthouse, Los Angeles County's designated courthouse for Mental Health cases.Planned, organized, evaluated and monitored work plans, programs, processes and systems to achieve unit goals.Managed staffing and coverage needs, timekeeping, training, coaching and disciplinary action for 27 employees.Assessed facilities and equipment needs, coordinated repairs and improvements.Analyzed case management system configuration to identify opportunities for automation and workflow improvements.Designed a SharePoint website to centralize documentation, workflows and processes.

Participated in the Management Intern Program, a year-long comprehensive program designed to prepare participants for a management position in Court Administration. Performed advanced-level research and analysis to complete complex analytical assignments involving organizational studies and evaluations; legislative and policy research; and other complex statistical, financial, and management analyses in support of the development and administration of Court operations, systems, and processes, including the establishment and/or refinement of Court policies, procedures, guidelines, and training materials.Created and managed a remote team, that varied from 10 to 20 people assigned to the team at a time, to accommodate teleworking needs related to the pandemic.

Prepared charts, graphs, memoranda, or other ad hoc reports for Court leadership, and/or outside stakeholders, to convey operational, organizational, statistical, or financial information, and performance; utilized data on court performance at the local, state, and federal levels.Analyzed program, procedural, and/or operational issues; evaluated alternatives to provide conclusions and recommendations.Completed special planning and research projects for judicial officers and the Court, including strategic planning, and analyzing the impact of court-wide policy changes.Conducted complex studies requiring strong knowledge of statistical, systems, and procedural analysis to define business processes and workflows to enhance and modify the Court's case management systems and processes.Experience with Jira, PowerBI dashboards, DAX, project management and automating workflows.

Washington D.C.

Provides key research studies via weekly bulletins and monthly special reports for the 53 members of the California Congressional Delegation. Studies and advocates for public policy decisions that will benefit California. Follows local, state, and federal news publications. Represents the institute at briefings and events. Assists the institute with briefing coordination.

Alameda Superior Court

As an Intern in the Human Resources Department for the City of San Diego I have helped to submit various reports published by the city including the department's Budget Narrative and the Citywide Volunteer Report. I also helped with data management and analysis. Finally, on a day to day basis I helped with various administrative tasks.

Master'S Degree, City/Urban, Community And Regional Planning

Bachelor Of Arts (B.A.), International Relations

Activities and Societies: Honors Program, Alpha Chi Omega, Women's Club Soccer, Pi Sigma Alpha, Order of Omega, University Ministry.

Bachelor Of Business Administration (Bba), Business Economics

Activities and Societies: Alpha Chi Omega, Pi Sigma Alpha, Women's Club Soccer Team, Order of Omega At the University of San Diego I got.