Daniel Duarte Email & Phone Number

I have worked, studied, and lived in over 10 countries, giving me a broad international perspective. With over 5 years of experience as a Product & Project Manager, I focus on making processes more efficient and improving customer experiences.At Same Day Logistics, I led a project to build a web app that made logistics tasks easier. This increased our efficiency by 20% and improved our on-time delivery by 30%. By analyzing data, I found ways to reduce delays and enhance our service.At Lowe’s Home Improvement, I managed over 300 cases of fraud. This work helped us keep better track of inventory and cut losses. My efforts led to a 99% accuracy in inventory and reduced stock issues by 35%.At Amazon Logistics, I improved delivery systems and created a tool to compare performance across 15 sites. This cut down on errors by 30%, increased on-time deliveries by 40%, and saved $2.7 million by reducing returns.I use data and clear strategies to make real improvements. I enjoy working in fast-paced settings where I can streamline processes and achieve strong results.Skills:Data Analysis: SQL, R, Python, Business Intelligence, Big DataProject Management: Agile, Lean, Risk Management, Six SigmaCustomer Experience: Usability Testing, A/B Testing, Customer Journey MappingDevelopment & Design: UI/UX, Web and App Development, Design SystemsTechnologies: Salesforce, Power BI, Tableau, Figma, Adobe Creative Suite, Jira, Microsoft 365I'm open to new opportunities. Feel free to connect with me on LinkedIn