Damian Dubik Email & Phone Number

Mississauga, On, Ca

Mississauga

Roles and Responsibilities• Senior role in a hosting, cloud-computing, and advanced IT outsourcing environment• Involved in the implementation/support of VMware NSX and different cloud platforms• Responsible for maintaining and expanding existing storage infrastructure• Plan and implement disaster recovery solutions across multiple datacenters• Involved in proof of concept projects to expand services offered by the business• Responsible for supporting/upgrading existing VMware infrastructure• Escalation role for front line support on complex issues• Focus on security hardening and intrusion detection• Responsible for capacity planning to support future growth

Roles and Responsibilities• Provide Business and Mission critical support for many of the Fortune 500 companies• (BCS) Part of an elite team which consisted of the most senior staff to handle complex issues• Supported different products: ESXi, vCenter, Workstation, Fusion, Operations Manager…• Escalation Engineer role, provide backline level support, hot case handling, training plan• Progressed through different roles: Desktop, Sysops, Escalation, Business, Mission Critical• Created and delivered training for VMware advanced troubleshooting • Closely work with System Administrators to analyze and troubleshoot networking issues• Provide appropriate workarounds through research, reproduction and troubleshooting• Solve technical issues in various operating systems (Linux/Windows/vCenter/ESXi)• Effectively navigate through unfamiliar software applications• Provide feedback to management on new emerging issues• Contribute to the knowledge base with relevant and useful content• Work closely with development to identify product defects• Escalate support issues with development and ensure they are resolved in the most timely manner• Develop and update product documentation

Roles and Responsibilities• Planned, Deployed and Integrated Active Directory (Windows Server 2008)• Created and applied group policies in Active Directory• Identified Network Connectivity issues (TCP/IP/DNS/DHCP)• Configured printers to be accessible on the network• Created logon bash scripts to automate tasks• Installed OpenVPN and configured LDAP authentication with Active Directory• Troubleshoot VPN problems for roaming users• Set up an FTP server accessible online through HTTPS• Troubleshoot FTP connection issues (LAN/WAN)• Assisted users with connecting to shared resources• Responsible for server backups and Disaster Recovery• Provided general IT support to overcome daily computer issues

Roles and Responsibilities• Integrated and deployed an e-commerce solution (www.kyozou.com)• Involved in all stages of Planning/Testing/Implementation of the project• Worked closely with developers to implement custom features to meet the business needs

School Of Business Diploma In, Computer Programming And Systems Analyst

Education record