An operational improvement strategist with 39+ years of strategic and operational business performance for customers, clients, and shareholders. Current focus is accelerated cost/profit improvement with applicational GenAI infused business/IT processes, AI ecosystems and Agentic AI. Other areas include business model innovation, turnarounds, greenfield startups, and operational transformations for nine (9) figure returns with customer satisfaction 94+%. An author, speaker, forensic expert, implementer, and innovator in business performance. A challenger of traditional thought leveraging core business model methods for performance where others have failed.Operationalist and strategist, core business, cost reduction and revenue capture innovator, and operation transformists. Provided industry leaders with creative and accelerated business model innovation, operational strategy, design, and IT implementation.Author of the book "Do The Right Thing In Business Improvement" and a leading authority on core business model innovation, strategy, and disruption. Speaker, contributor, and guest speaker in business and financial media outlets (www.davidaduryea.com/do-the-right-thing-book).Passion is to radically improve operations with productive, creative innovations to realize performance with successful customer experiences.