The use of performance improvement tools to enhance best quality, best service, most affordable and best place to work.

Oversee projects from inception to completion including developing a project plan, timeline, deliverables chart, status reports and an evaluation of the project upon completion. Determine cost effectiveness for several areas of UBT(Unit Based Teams) performance to include utilization and prepare reports for use by our UBT Consultants.Work with external vendors and contract for services.Provide regular project documentation for Sr. Executives to reflect UBT Progress monthlyLead the train the trainer process for two current training programs and periodically train a program if needed.Provide coaching and supervision for Administrative Assistant who oversees all office functionsManages accuracy of expense reporting and the review of documents to ensure compliance with corporate guidelines.Interpret quantitative and qualitative data as needed and makes recommendations for streamlining procedures.

Indpendently provides most complex administrative support and project coordination for senior executives.Manages inquiries (phones, email, in person) and directs to appropriate parties based on functional/operational knowledge; independently responds to routine to most complex inquiries.Manages multiple calendars to include arranging more complex special events requiring solid understanding of broad business requirements and coordination of ambiguous dependencies.Independently composes complex and detailed correspondence for senior executive(s) using in-depth KP knowledge, business acumen/functional knowledge; independently researches and updates department documents. Use Word, Excel, PowerPoint, and/or Access functions and other software applications as needed.Independently designs and creates reports and participates in special cross-functional projects that require complex project coordination and independent judgment, in response to business needs.Manages executive travel and business expense budgets, as well as billing and payment authorization for planned and unplanned expenses and special events; handles recharges across business units. Proactively resolve potential budget overages. Assist the executive and/or Finance liaison with the development of preliminary budgets for cost center(s). Interacts with KP executives, board members and employees across, as well as external representatives, serving as a liaison for the departmento discuss and resolve complex administrative matters, business processes, and project activities to facilitate department goal attainment. Works independently and checks in with manager at key project milestones.Exercises independent judgment to act on behalf of executives within scope of authority. Provides periodic informal work guidance/direction to and training of team members

**Same information as below**

Our mission is to enhance the quality of justice by providing financial assistance to low income men and women subject to draconian punishment, raising awareness about the disparity of in-effective counsel in poverty stricken neighborhoods, and decreasing the overwhelming case load on Solano County public defenders by providing private counsel to deserving individuals.

Provide administrative support to the Executive Director and National Coordinator for the Coalition of Kaiser Permanente Unions.- Maintain managers complex calendars and serves as point of contract for scheduling and coordinating managers' time with meetings, appointments, and conference calls with authority to accept or decline invitations on behalf of management as appropriate- Provide adminstrative support by screening phone calls, completing RBO requests, sendning communications via email, troubleshooting office equipment for repairs, meet and greet visitors- Schedule conference rooms, conference calls and other meeting events- Coordinate meeting arrangements and support documentation by preparing agendas and obtaining meeting materials- Writes detailed correspondence for managers & staff; type notes and updates to department documents as needed.

Provide administrative support to the Assistant Director and two Labor Relations Consultants.- Maintain calendar with the authority to scheulde meetings- Provide administrative support by screening phone calls, completing RBO requests, accessing My HR to retrieve forms, sending communications via email, troubleshooting office equipment for repairs, meet and greet visitors- Manage the conference room calendar- Schedule conference rooms, conference calls, and other meeting events- Review, sort and route imcoming mail to appropriate staff- Distribute incoming faxes to appropriate staff

Provide a full range of direct and higly responsible administrative support to the Assistant Controller, five Senior Managers, and 40 operation staff.- Maintained managers complex calendars and serves as a point of contact to scheduling and coordinating managers' time with meetings, appointments, and conference calls with authority to accept or decline invitations on behalf of management as appropriate.- Scheduled conference rooms, handle travel arrangements, troubleshooting equipment for repair- Composed, proofread and edit inter-office communications- Coordinated department luncheons, caterings and plan and organize events- Prepared payroll documentation for department through TIME system- Utilized AP Mainframe- Apprised manager's of important and relevant matters of the department and organization - Worked collaboratively with other departments and staff to execute work on a continous basis- Coordinate meeting arrangements and support documentation by preparing agendas and obtaining meeting material- Provided administrative support by screening phone calls, coordinatng travel, updating various department lists, coding and processing vendor invoices for payments and maintenance of files- Acted as a resource and liaison between manager, direct reports and external clients- Reviewed, sort and route incoming mail to appropriate staff/dept.