De Anna Jackson Okoh Email and Phone Number

•Provides administrative and technical support to the Customer Operations directorate utilizing professional and technical skills •Develops, monitors and maintains databases related to the analysis, development, and implementation of various managerial projects•Uses commercial off-the-shelf and legacy software to produce a variety of documents and reports•Uses desktop publishing software to prepare varied newsletters, brochures, reports and other various publications•Enters, tracks, and follows up on tasks assigned by managers throughout the directorate•Manages procurement, storage, and distribution of directorate supplies within budget

• Teaching students in the 9th thru the 12th grade in an urban setting with a diverse population• Teaching Introduction to Marketing, Sports and Entertainment Marketing, and Marketing 36 week courses• Planning lessons based off the state standards for students, and making accommodations for students with IEPs (Individual Education Plans)• Collaborating with other teachers for various Professional Development projects• Collaborating with industry professionals for field trips, guest speakers, and community involvement projects• DECA Advisor for the George Wythe High School Chapter• A current and active member of VAME (Virginia Marketing Educators)• A current and active member of Virginia ACTE (Virginia Association of Career and Technical Education)• District assistant DECA Advisor• NRF Customer Service Certified

Buying domestic replenishment merchandise for apparel, footwear, and accessories, and responsible for over 30 million dollars annually in salesManage and analyze store and distribution center seasonality profiles to ensure seasonal accuracy and execution of optimal inventory levels in 11 distribution center servicing over 8,000 stores for on average 200 SKUsAuthority to approve Purchase Orders up to $65,000 at costPartner with suppliers to establish and maintain compliance in all areas of Store In-Stock, Service Levels and Inventory Turn objectives via email, conference calls and on-site meetingsWork daily in Microsoft Outlook, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Word, SQL, Microstrategy, Oracle Retek, SharePoint, and Oracle AllocationsAnalyze new item PSAs, store order multiples, case pack week of supply, etc. and provide recommendations to create most efficient ordering strategy to maximize inventory and salesExtract and analyze data, provide recommendations, and implement exit strategy for markdown optimization of discontinued SKUs

Oracle Retail System-Allocation, RMS, Store Inventory Management, and Merchandise Financial PlanningRan reports in MicrostrategyMicrosoft Excel CertifiedWorked with my Planner on Open-To-Buys, Oracle-Merchandise Planning Program, strategies for grow/maintain/downsize trends, and department and classification plansGrouped stores in ranking order of best stores based on sales.Attending company classes on planning and allocation, RMS, replenishment, retail math, OTB, and supply chain management

Maintained a high ADS averaging $30 or higher each weekProcessed shipment and shipment paperworkAssisted customers with excellent customer service including product knowledgeAssisted store manager with visual displays Trained new employees and complying current employees on new trainingMaintained merchandise inventory in stockroom and sales floorPrepared reports by collecting, analyzing, and summarizing informationMaintained quality service by establishing and enforcing organization standards

Visual Merchandising teamCreated and executed visual displays and windowsProcessed shipment on shipment time while kept stockroom organized and inventory accounted for in stockroom and on sales floorAssisted customers with excellent customer service on sales floor, in fitting room, and checking them out at the register

Honorably DischargedAssistant Enlisted personnel in charge of Naval Hospital Jacksonville OBGYN ClinicSupervised 9-12 personnel in clinic and assisting 6-9 doctors and midwivesManaged clinic front desk to ensure daily clinic proficiency while coordinating with Labor and Delivery, outlining clinics, other hospitals in Jacksonville and Orange Park, inpatient lab, and outpatient labAssisted the department head with vendor relations and compiled buying packagesPerformed preventive maintenance checks on Electrical equipment onboard the USS New York LPD 21 for supply departments and aviation departmentTrouble shoot, ordering parts, and repairing kitchen (galley) equipment, Laundry, and air (aviation) department equipmentSecret Security Clearance 2007-2017