As a Tech Lead in Card Interchange I guide a squad dedicated to developing scalable, secure, and efficient data engineering and microservices solutions for transaction processing. My primary responsibilities include implementing robust architectures using technologies like Node.js, Scala, Spark, and Databricks, with continuous integration managed via Azure DevOps. Our team leverages databases such as MongoDB and SQL Server, using Service Bus and Kafka to orchestrate a microservices infrastructure that handles high transaction volumes. I oversee CI/CD processes, ensuring that our solutions meet industry standards for quality and reliability.

- Technical Leadership in Financial Support: Oversee support for financial processes in a Batch environment, ensuring efficient and accurate execution of post-transactional operations.- Automation and Process Improvement: Lead the development and implementation of automated processes using BMC Control-M 21, enhancing operational efficiency and reducing processing time.- Script Development and Optimization: Coordinate the creation and optimization of scripts for job management, improving performance and agility in operational processes.- Management and Enhancement of Control-M Environment: Direct the continuous improvement of the Control-M environment, reducing costs and increasing technological efficiency through advanced strategies.- Standardization and Governance of Jobs: Establish standards and best practices for job organization, ensuring consistency, predictability, and ease of maintenance and monitoring.- Technical Maintenance and Support: Supervise the update and maintenance of the post-transactional tool across Linux, Unix, and Windows Server environments, ensuring smooth and efficient operation.- Alert Management and SLA Compliance: Oversee alert management and SLA compliance, ensuring service quality and continuity while meeting performance requirements.

Working on the Getnet project.Supporting the company's core application, CMM, an application based on Mainframe systems adapted for the cloud.Tasks include:- Post-transactional support for financial batch processes.- Implementation of automated processes using the BMC Control-M Schedule tool.- Development of Scripts to manage and enhance job performance.- Healthcare of the Schedule environment, aiming for cost control and overall optimization.- Optimizing, standardizing, and adapting the monitoring process to improve operational team responses.- Updating, maintaining, and providing support for the ACI CMM tool in both Batch and online modes, across Linux, Unix, and Windows server environments.

Working on the Petrobras project.Queue management of incidents, requisitions, demands and problems handled by managed service companies.Analysis, investigation and resolution of service requests and incidents originating in the production environment by operational teams or monitoring tools;Evaluate the criticality of each call, seeking to solve them within the Service Level Agreements (SLA) and according to the business needs, ensuring that the customer is served within the determined standards of the company;Support for production and pre-production environments using the ITIL methodology;Creation of work instruction documents for the area's knowledge base;Follow-up of projects to transition knowledge to Support and guarantee less impact on the operation;Control-M Low platform;Support for agents, CM's, on Unix, Linux and Windows servers.Creation of Jobs using routines in shell script and/or Bats. Configuration of SAP Jobs; ETL; BI data warehouse, BD, JAVA, Web Services, File Transfer (AFT), etc... in Control-M according to the client's business rule.Control-M MAINFRAME focused on health plan systems, working on the development of new JCL processes, analysis and creation of GDG's, maintenance of DB2 tablespaces, support of CICs, support of MVS for communication with low platform and DMZ's for file transfer finance for banks.Extraction of reports and optimization of the production environment using PL/SQL;Use of IBM Connect:Direct for transferring internal and external files to the client, IBM B2B Sterling Integrator tool, support for the company's financial area.Support and support for bank reconciliation processes (EDI), ensuring the functioning of the company's financial transactions (via CONTROL_M) with VANS and banks.

- Production Support in Multiplatform and Mainframe EnvironmentsMultiplatform production environments, including Linux, Windows Server, Unix, and mainframe. Ensured operational continuity and resolution of critical issues.- Development and Job Agility via Control-MDeveloped and managed jobs using Control-M, automating backup processes, query execution, ABAP programs (SAP), BI, Data Warehouse, web services, ETL, file transfer (AFT), and workflows. Created routines in Shell Script and PL/SQL to optimize the production environment's performance.- Monitoring and File TransferUsed Connect for data transmission, managing the sending and receiving of files. Support for financial operations (EDI) and automated banking transactions via Control-M and Connect, ensuring the integrity and security of file transfers.- Administration of Agents and Operating SystemsMaintained Control-M agents and managed operating systems, including z/OS, z/Linux, and Unix. Provided support and administration for production routines, programs, sub-routines, control cards, and procedures on the mainframe.- Process Integration and AutomationCustomized, validated, administered, and deployed BMC software for IBM mainframe, including BMC Control-M/O/R/D. Implemented proof of concepts (POCs) for software validation and generation of management reports. Automated batch processes and integrations using Shell/SQL scripts and Control-M Enterprise.- Technologies UsedTechnologies such as Control-M, Shell Script, SAP, ETL, BI data warehouse, Big Data, web services, AFT, PL/SQL, Connect, IBM B2B Sterling Integrator, Unix, Linux, Windows Server, z/OS, DFHSM, z/Linux, JCL, and CA1.- Financial and EDI ScopeFocus on financial solutions, including support for bank reconciliation processes (EDI), integration with international banks, and automation of financial transactions. Ensured compliance with SLAs and business needs.

- Project Representative and ITIL Methodology:Acted as a representative, using the ITIL methodology to ensure efficient management of incidents, changes, and SLAs. Ensured compliance with service standards and promptly responded to business needs.- PowerCenter and Data Integration:Utilized PowerCenter for monitoring and executing programs, importing maps via ClearCase and Nexus. Monitored and maintained automatic scripts and jobs, handling errors and ensuring operational continuity.- B2B Integration and File Transfer:Performed extensive integrations with B2B, using IBM B2B Sterling Integrator for secure file transfers. Provided support for financial file transfer processes, ensuring transaction integrity and security.- Technologies Used:Utilized a variety of technologies, including Control-M, Shell Script, SAP, ETL, BI data warehouse, Big Data, web services, AFT, PL/SQL, Connect, IBM B2B Sterling Integrator, Unix, Linux, Windows Server, z/OS, z/Linux, JCL, and CA1.- People Management and Technical Leadership:Coordinated the technical team, promoting effective communication and collaboration to achieve objectives. Provided ongoing support and training, ensuring service efficiency and quality.- Support and Monitoring:Worked on the Mainframe platform using zOS/360, SDSF, IPSF, and Control-M for monitoring and error handling in the production environment. Recovered files from disk and backup tapes, ensuring data integrity.- Process Execution and Automation:Executed packages and JCL via Endevor, with experience in CICS, IDMS, DB2, and SQL. Automated batch processes using Shell/SQL scripts and Control-M Enterprise, ensuring operational efficiency and reliability.

- Technical Team Coordination:Led and coordinated the technical team, ensuring effective communication and collaboration to achieve project goals.- Control-M Modules Updates:Performed updates of Control-M modules, ensuring the system was running the latest and most efficient versions.- Installation and Upgrades:Installed and upgraded Control-M versions 6.0, 7.0, 8.0 and its agents, enhancing system capabilities and performance, control-m migration.- System Maintenance and Optimization:Conducted regular updates and maintenance of Control-M, ensuring system stability and reliability.- JCL Processes Development:Developed JCLs for integration with Control-M in the Mainframe environment, optimizing workflows and improving efficiency.- Automation and Monitoring:Automated batch processes through Shell/SQL scripts and monitored systems using Control-M Enterprise, ensuring smooth operations and quick issue resolution.- Network Monitoring with Nagios:Implemented and managed Nagios for network monitoring, improving system visibility and proactive problem management.- Mainframe and z/OS Environment:Worked extensively with z/OS operating systems, developing JCLs, control cards, and procedures, as well as administering production routines and collecting SMF records. Provided support and administration for programs and subroutines in the mainframe environment.- Backup Restoration and Storage Management:Restored backups in DB2 storage, ensuring integrity and availability of critical data. Managed tape libraries and file recovery using the DFHSM system.- Participation in the "Zeus" Project:Aimed at integrating Siebel and SGC systems on high and low platforms.- Customer Support and SLA Management:Provided technical support for incident management, changes, and SLA compliance, ensuring customer satisfaction and adherence to service agreements.