• ADMINISTERED personal pre and post-operative nursing care for mentally ill patients; assist with activities of daily living, prepare and feed meals, administer medications and provide personal concierge services.

• Executed and administered 100’s of pre and post award contracts in excess of $100,000,000.00 for complex and technical supplies and services contracts in support of the warfighter under DLA or DOD cognizance. Performed acquisition planning in collaboration with the program manager/customer, technical, legal, finance and contract pricing personnel. Conducted market research, developed acquisition strategy, adherence to milestones, evaluation of source selection criteria, using a full range of contract functions; issuance and evaluation of solicitations and proposals, contract negotiations, etc.• Adhered to Small Business Participation in acquisitions was accomplished via interfacing with the Small Business Administration (SBA) representatives and their databases of socioeconomic programs, to ascertain whether the acquisition is small business set-aside, an unrestricted buy or a mandatory source of supply and if so, initiate action to dissolve for small business interest. For large business concerns verify subcontracting plan and certificates of competency. • Determined adequacy of procurement package in accordance with all applicable law, procurement regulations and policies (FAR, DFARS and DLAD) by coordinating with the cognizant technical staffs and resolving any problems, ambiguities or inadequacies. Researched and analyzed acquisition history of the specific item or related products and services. • Prepared solicitations and post RFQ or RFP on FedBizOpps, secured technical or engineering specifications from appropriate personnel and competition, etc. for the most complex material. Evaluated prospective contractor’s bids/offers, responsiveness, responsibility and reasonableness of price and determined successful contractor in accordance with applicable regulations and procedures, making interpretations and judgments with minimal guidance. • Maintained a role as the liaison with the contractor and the customer interpreting contractual obligations.

• Administered 50 pre and post award contracts with awards of up to $3,000,000.00 in a fiscal year for Service, Supply, Construction, Base Operations, SAP and IT contracts from cradle to grave.• Solicitation of quotes, proposals, negotiations, contract award, modifications and closeout. Monitored contractor’s performance and maintain compliance in accordance with Federal Acquisition Regulations (FAR), Department of Defense Federal Acquisition Regulations Supplement (DFARS).• Determined the type/method of procurement and develop an acquisition plan to ensure project completion in a timely and efficient manner.• Compiled MFR, PNR and POM as necessary per the action in accordance with FAR part 13 and 15. Completed modifications and amendments, determining contract cost changes, price adjustments, and progress and partial/final payments.• Performed cost/price proposal analysis, identified reasonable costs, and evaluated technical submissions, bids or offers. Established competitive range for negotiations by analyzing overhead costs, determining reasonable profit, and utilizing contractor audit information to negotiate final contract price.• Consulted with internal and external customers to provide technical expertise and advice/status on contracting matters. Conducted informational discussions and negotiations with contractors; served as a liaison to interpret contractual obligations and resolve issues.• Conducted market research and assembled supporting documentation and made qualitative recommendation. Ensured that the bid schedule was properly structured, prepared the solicitation, determined sources to be solicited, conducted pre-bid conferences, processed protests, determined the responsiveness of bids and the responsibility of the apparent low bidder based on an analysis of financial and technical information gained during the pre-award survey, and awards or recommends award of the contract.

• Assessed and evaluated queries from a specialized population of approximately 5,000 individuals who face challenges in their everyday lives such as: the elderly, those experiencing homelessness, disabled adults and children, substance abusers and individuals with mental illness and other issues. • Initiation of applications for Medicare benefits, retirement and disability benefits, replacement of lost Social Security cards, and issued award letters with two other members of the unit within our small field office. • Communicated and provided assistance on a daily basis to approximately 100-150 claimants about entitlements; conducted quality assurance as I interviewed and annotated data into the processing system according to the services they were seeking. • The Department of Disability Services made a determination as to whether their disability warranted if someone must be assigned to act as an intermediary for the individual and the agency. The determination was made based on his/her disability to oversee and manage beneficiaries’ affairs.• Initiation of 300 applications within a month, wherein I designated an individual or an organization - if that person resided in an assisted living communal or nursing home - to serve as a representative payee for the individual and the agency. • Provided assistance to legal counsel (lawyers and judges) and disability services advocates who were enlisted to assist individuals in the processing of disability claims. I interviewed and obtained information from beneficiaries’ by listening attentively to their concerns which enabled me to determine their eligibility and entitlements, I would then provide an explanation and information on the various laws, rules, and regulations enabling the beneficiaries’ the ability to make an informed and intelligent decision regarding their benefits and privileges. I also enhanced the claims process by informing individuals of their ability to apply online.

• Administered and facilitated a $1.6 million contract between the Emergency Food Feeding Program and the Department of Social Services Baltimore City; wherein I procured and distributed perishable and non-perishable provisions for 50 non-profit organizations, whose mission was to help eradicate hunger in their neighborhoods. I initiated procurement actions, task and purchase orders or modifications. I processed invoices for assigned contracts, prepared certification forms and scheduled deliveries to various sites, by maintaining appropriate contract files, records or status reports and processed invoices by using customer feedback data in the planning and providing of products and services. • Fostered and maintained a rapport as the liaison between the Maryland Food Bank, Department of Social Services and the various non-profit agencies enabling me to perform tasks in multiple areas such as: facilitating quarterly meetings, encouraging shared decision making for the betterment of the program by establishing a line of communication. I sat on four committees whose objective was the allocation of grant monies for hunger initiatives based on anti-hunger awareness; this demonstrated my ability to work with all types of people on varying levels. • Planned, prioritized and organized tasks in multiple areas as liaison by building links between individuals and groups involved: the Maryland Food Bank, Department of Social Services and the various non-profit agencies. I facilitated, notified agencies and created agendas for quarterly meetings encouraging shared decision-making for the betterment of the program. During this time I also served on four committees based on anti-hunger awareness and a committee on the allocation of grants monies for hunger initiatives. In this position I was able to handle multiple tasks simultaneously ensuring that daily work and the strategic directions were customer centered. Able to work well with all levels and types of people.

• Administered and facilitated a $1.6 million contract between the Emergency Food Feeding Program and the Department of Social Services Baltimore City; wherein I procured and distributed perishable and non-perishable provisions for 50 non-profit organizations, whose mission was to help eradicate hunger in their neighborhoods. I initiated procurement actions, task and purchase orders or modifications. I processed invoices for assigned contracts, prepared certification forms and scheduled deliveries to various sites, by maintaining appropriate contract files, records or status reports and processed invoices by using customer feedback data in the planning and providing of products and services. • Fostered and maintained a rapport as the liaison between the Maryland Food Bank, Department of Social Services and the various non-profit agencies enabling me to perform tasks in multiple areas such as: facilitating quarterly meetings, encouraging shared decision making for the betterment of the program by establishing a line of communication. I sat on four committees whose objective was the allocation of grant monies for hunger initiatives based on anti-hunger awareness; this demonstrated my ability to work with all types of people on varying levels. • Planned, prioritized and organized tasks in multiple areas as liaison by building links between individuals and groups involved: the Maryland Food Bank, Department of Social Services and the various non-profit agencies. I facilitated, notified agencies and created agendas for quarterly meetings encouraging shared decision-making for the betterment of the program. During this time I also served on four committees based on anti-hunger awareness and a committee on the allocation of grants monies for hunger initiatives. In this position I was able to handle multiple tasks simultaneously ensuring that daily work and the strategic directions were customer centered.

• Procured and distributed both perishable and non-perishable food to over 500 non-profit agencies via phone, fax, and e-mail or in person whose mission was to help eradicate hunger in their community. I was responsible for screening, investigating and orientating and conducting site inspections of all prospective non-profit agencies before membership was granted. I conducted quarterly agency site monitoring to ensure compliance within the guidelines set by Second Harvest. I marketed, donated and purchased Second Helping non-perishable products ensuring maximum distribution. • Provided technical support to various grant programs: CFPS, MEFP, and FEMA with the understanding that customer service was essential to achieving our mission. I analyzed and balanced inventories to determine how to increase inventory and reduce waste which optimized customer service.

• Procured and managed inventory of perishable, non-perishable and donated products. I provided directions and guidance on a daily basis to both the procurement and warehouse managers and kept them abreast of changes to contract, organizational policies and procedures and guidelines. I analyzed and balanced inventories to determine how to increase inventory and reduce waste which optimized customer service. I conducted daily reconciliation of products ordered against physical inventory in stock and due-in; discrepancies were analyzed and corrected to ensure quality assurance by maintaining records and control over product.• Generated and confirmed over 300 food orders placed by non-profit agencies on a weekly basis for perishable, non-perishable and donated staples via walk-in, fax or phoned in for pick-up and delivery. Quarterly site visits were conducted to ensure agencies pantries were in compliance with the guidelines, rules and standards set forth by Second Harvest in conjunction with the Maryland Food Bank.

• COUNSELED both adults and adolescent patients seeking help with drug and alcohol abuse; drove patients to outside NA and AA meetings and recreational activities; charted daily assessments; I provided relief where needed.NURSING ASSISTANT to registered nurses.