Andrea Mattos Email & Phone Number

Montreal, Quebec, Canada

Main tasks: - Design and develop user tests- Design and implement surveys within product (hotjar) - Design and analysis of customer surveys with partners like Saudia, Spirit and LOT (surveymonkey)- Lead user Journey workshops- Develop Plusgrade PersonasMain projects- AMP v3- Speed Pass user test and Experience Pass concept- NCL bogo priority flight concept/design- Dynamic Seat Blocker partner implementation analysis

Montreal, Quebec, Canada

Worked with the Retail team to implement new features on Lightspeed’s flagship product: - Quotes- Services Flow

Montreal, Quebec, Canada

Worked with the Information Systems' team on Lightspeed's digital transformation strategy.

Montreal, Canada Area

As a UI-UX senior consultant, I worked with strategy teams to propose innovative solutions. Some of my clients were:- Sasktel International (one of the largest telecom providers - Canada);- PAS (software for oil and gas industry - Canada); - Givaudan Innovation Lab (largest company in the flavour and fragrance industry - USA, France, Switzerland).

At Intact, I designed a new UBI (usage based insurance) mobile experience for 3 brands: Intact, Belairdirect and National Bank. I was responsible for the Design vision, which included research, strategy, ux and ui and an intensive collaboration with 13 teams, including data lab, machine learning and AI.Among my tasks:- Analyse competitors and UBI programs world-wide;- Analyse different technologies applied to UBI and its possibilities (e.g. beacons, NFC etc.); - Research BJ… Show more At Intact, I designed a new UBI (usage based insurance) mobile experience for 3 brands: Intact, Belairdirect and National Bank. I was responsible for the Design vision, which included research, strategy, ux and ui and an intensive collaboration with 13 teams, including data lab, machine learning and AI.Among my tasks:- Analyse competitors and UBI programs world-wide;- Analyse different technologies applied to UBI and its possibilities (e.g. beacons, NFC etc.); - Research BJ Fogg's behaviour change theory, among other behavioral studies;- Analyse reward systems to suggest efficient solutions for behaviour change;- Run a "customer journey" workshop to identify user needs with a multidisciplinary team;- Perform user tests and interviews - virtual and live;- Create wireframes, mock-ups et prototypes;- Create a style guide for each application, following iOS and Android norms;- Run demos of the application at the end of each sprint;- Present multiple "lunch and learn” activities to share the news (research, improvements and results); Show less

UX Strategist several mobile applications, including OCTO V, YQB airport and Verdant - for the Hilton group.

Montreal, Canada Area

UI-UX Designer for several applications like PNP (Ugroup Media), Adbeus, Recover and Tagged, among others.

As a Communications Consultant, I designed strategic solutions for several projects. Depending on the project, I was responsible for the art direction, user experience and design of marketing campaigns, websites, email marketing, business cards and logos.Among my tasks:- Design personas, journey maps and scenarios;- Create style guidelines;- Design "site-maps" and "flows";- Design wireframes and mock-ups (web);- Branding development and applications, such as logotype… Show more As a Communications Consultant, I designed strategic solutions for several projects. Depending on the project, I was responsible for the art direction, user experience and design of marketing campaigns, websites, email marketing, business cards and logos.Among my tasks:- Design personas, journey maps and scenarios;- Create style guidelines;- Design "site-maps" and "flows";- Design wireframes and mock-ups (web);- Branding development and applications, such as logotype and business card;- Develop marketing campaigns;- Review user experience projects;- Suggest user conversion strategies;- Make heuristic evaluations;- Perform user tests; Show less

São Paulo Area, Brazil

FNQ’s work is based on the Management Excellence Model® (MEG), a methodology for evaluation, self-assessment and recognition of good management practices. I worked promoting the Brazilian FNQ (National Quality Foundation), getting publications and covering events. The Foundation board consisted of directors from the most successful companies in Brazil, as well as award winning small companies, selected through initiatives with Sebrae.Among my tasks:- Send releases to get… Show more FNQ’s work is based on the Management Excellence Model® (MEG), a methodology for evaluation, self-assessment and recognition of good management practices. I worked promoting the Brazilian FNQ (National Quality Foundation), getting publications and covering events. The Foundation board consisted of directors from the most successful companies in Brazil, as well as award winning small companies, selected through initiatives with Sebrae.Among my tasks:- Send releases to get publications; - Participate in events; - Coverage of Ethics Seminar;- Coverage of prizes events, including the annual prize offered by the Brazilian President to small business representatives. Show less

São Paulo Area, Brazil

Creative writer for several marketing campaigns, including companies like Gerdau and Sherwin-Williams. Among my tasks:- Participate in brainstormings;- Suggest marketing actions; campaigns;- Review packages;- Write scripts, presentations and email marketing;- Present our designs to customers.

Brazil And Abroad

Braztoa partnered with Ministry of Tourism in Brazil and hired consultants for the design concept, script-writing and video editing for a series on best practices in tourism. I was responsible for a few of them:- United States - Technology in Tourism- Germany - World Cup Tourism- Chile - Baby Boomers Tourism - Foz do Iguaçu (PR/BR) - Adventure tourism- Costa dos Coqueiros (BA/BR) - Beach tourism- Serra Gaúcha (RS/BR) - Cultural tourism- Acolhida da Colônia… Show more Braztoa partnered with Ministry of Tourism in Brazil and hired consultants for the design concept, script-writing and video editing for a series on best practices in tourism. I was responsible for a few of them:- United States - Technology in Tourism- Germany - World Cup Tourism- Chile - Baby Boomers Tourism - Foz do Iguaçu (PR/BR) - Adventure tourism- Costa dos Coqueiros (BA/BR) - Beach tourism- Serra Gaúcha (RS/BR) - Cultural tourism- Acolhida da Colônia (SC/BR) - Agritourism Show less

Vinhedo

I designed the concept of this magazine and produced it every month (articles and design).Among my tasks:- Creative design concept; - Participate in brainstorming for each edition;- Interviews and reportages;- Photography;- Design the layout of each edition;- Printing process follow up;- Advertisement Design;

São Paulo Area, Brazil

Internal Communications. Among my tasks:- Brainstorm topics for web videos;- Interviews and Reportages;- Weekly news and recommendations;- Design and voice-over of inspirational videos;- Video editing

Main tasks:- Present Viva Viagem, a tourism tv show at Tv Osasco; - Write Scripts for educational videos;- Coverage of International Education Forum (3 years); - Produce documentaries for Kreaktiv Tv.

São Paulo, Brazil

Main tasks:- Translate international news for the Economy Newspaper, Gazeta Mercantil;- Write Invest News' website abstracts;- Select and send relevant news to business subscribers;

São Paulo, Brazil

I was an intern for the morning news "DiaDia News" and the variety show "DiaDia Revista"

Master'S Degree, Educational/Instructional Technology

Honours Certificate, Human Computer Interaction

Honours Diploma, Digital Design

Activities and Societies: Class Representative

Post-Graduation, Image And Sound Creation In Electronic Media

Ba, Journalism