Dean Bailey Email & Phone Number

Sacramento, Ca, Us

Sacramento, California Area

Partner with and Advocate for Dignity hospital CFO's in Sacramento Area 6 Dignity hospitals on Revenue cycle services, processes, and effectiveness. This includes HIM/coding, Patient Access registration, and billing/collections.

Sutter Hospitals, Northern California

Manage 18 application analysts responsible for the implementation, maintenance, and ongoing support of Sutter's Epic EHR Hospital billing system.

Responsibility for a very high volume physician billing and collections business office, utilizing both GE Centricity (IDX) and EPIC Resolute systems, with annual gross charges of $1.3 Billion, annual collections of $650 Million, and an annual operating budget of more than $10 Million. Provided effective leadership to a staff of 160, including 6 managers and 12 supervisors. All Key indicators were improved under my direction, including Outstanding A/R Days, Aged A/R, Cash Flow, and Client Satisfaction. I was promoted to Director after 2 years functioning as Assistant Director.

Recruited by owner and former manager (at AMR) to take over a struggling billing office and the technology of rapidly growing ambulance transport organizations. Managed 15 billing office clerks, an IT manager and a business analyst. Billed and collected on 5,000 ambulance invoices a month with over $25 million in gross revenue a year. Made an immediate and substantial impact on the success of the organization by increasing collections, managing growth, and reducing costs.

Recruited by Regional Vice President of Business Services while consulting on billing systems and processes. Assumed responsibility for implementation of new billing and collection system. Worked closely with the information technology department on numerous projects, fine-tuned billing system and trained staff on the use of the system. After less than 2 years, promoted to director with a shared responsibility for 9 managers and a staff of 190 conducting billing and collections of $400 million per year gross revenue. Business office was responsible for the collections of all revenue from 6 Southern California counties for this national ambulance corporation. Also had the responsibility as primary contact with accounting, financial analysts, information technology, as well as internal and external auditors.

Reno, Nv

Provided technical systems support, maintenance, and development on UNIX and Macintosh systems for this ambulance billing and collection company with operations in Reno, San Francisco, and Hawaii. Took over management of the billing and collections team in addition to system responsibilities. Provided solutions and general leadership to all functions of the organization. Implemented self-managed teams based on geography, increased morale, developed an employee incentive program and improved key indicators including cash flow and A/R days.

Sacramento, Ca

Recruited to return to this ambulance billing software solutions provider, July 1996 - July 1997, where I was previously promoted from a technical support and training role to a Programmer/Product Development Manager, in order to restore their customer service reputation. I assumed management of systems support and immediately increased client satisfaction through the implementation of effective customer service protocols. A key project was to manage the very large system installation for American Medical Response. I previously provided user training and conferences; hardware and software support; system installations; programming and systems design. In that role, I managed a team of 4 programmers which enhanced the product through the development of several large-scale software modules and implemented systems for dozens of small companies throughout the country.