Senior leader with years of experience in hotel operations, construction and renovation project management. Proven track record of driving results, developing leaders and improving the guest experience. Experience in brand strategy and implementation, P&L management, revenue generation, sales growth, customer service, labor productivity/turnover, employee relations. Highly analytical thinker who focuses on creative solutions that enhance guest experiences resulting in increased profitability and positive ROI to the organization.VETERAN: United States Air Force Services, Division, E3banks.dean@ymail.comI am a believer in a well-managed, fun, and focused hospitality environment where motivation and leadership are the norms. I mitigate risk by identifying the small things before they become big things. I've always managed with an open-door policy that engenders trust and encourages long-term employment for the team. I'm known to deliver on promises to the business on budget and ahead of schedule. I possess the emotional intelligence to work successfully with owners, staff, and clients. I've learned to focus operations on the necessities keeping expenses low and post a profit to the bottom line.CORE COMPETENCIESBudgeting/Cost Control, Sales and Marketing, Operations, Human Resources Customer Service, Staff Retention, Team Building, Construction Management Project Management, Food & Beverage, Feasibility Studies, Accounting