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Dean Blanton is a Sr. TAM @ Axonius at Obsidian Security. He possess expertise in saas, sales enablement, virtualization, solution selling, cloud computing and 14 more skills. Colleagues describe him as "Over the years, Dean has proven himself to be an exceptional leader. His focus has always been inline with the overall goals of the company. When handling difficult issues, he was always fair but direct. He was a manager that focused on the career development of his employees. Any company that is lucky enough to have his talents will be amazed by his leadership."
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Obsidian Security -
Sr. Technical Account ManagerAxonius May 2023 - PresentNew York, Ny, Us -
Principal Technical Account ManagerCrowdstrike Sep 2018 - Apr 2023Remote, Us -
Sr. Customer Success ManagerLaserfiche Mar 2018 - Aug 2018Long Beach, California, Us-Manage customer and partner activity, risks and growth opportunities in Customer Success Portal and submit accurate weekly forecasts to management.-Conduct customer-focused channel partner QBRs (Quarterly Business Reviews), measuring partner performance against pre-established business metrics.-Identify and build advocacy relationships with strategic customers acting as a marketing channel through case studies, speaking opportunities, references, etc.-Act as the voice of the customer internally; as the steward of the customer relationship, work cross-functionally with Marketing, Sales, Product, and Engineering to ensure a consistent and strong customer message is embedded in processes.-Liaise with technical support, accounting and other areas of the business to ensure customer satisfaction. -
Senior Manager, Technical Account Management & Backline SupportVeritas Technologies Llc Feb 2015 - Oct 2017Santa Clara, California, Us• Facilitate, attend, and actively participate in Staff and leadership meetings. • Improve ongoing communication regarding incidents and client outreach programs. • Provide mitigation strategies to the Account Management team that are relevant to their customer’s needs. • Build relationships with customers that enable credibility, relevance, and urgency for escalation.• Utilize Salesforce.com to track employee engagement, performance and productivity levels. • Manage the prioritization of defects and enhancement requests escalated through the Support Delivery teams.• Serve as liaison between development, operations, product management, support, and customers. -
Manager, Data Management At SymantecSymantec Mar 2013 - Jun 2015San Jose, California, Us• Work with large volumes of data for forecasting and prioritization needs. • Ongoing review of opportunities for continual improvement in effectiveness and processes.• Collaborate with peers across Symantec to support global adoption of best practices, tools, and metrics. • Development of forecast reporting and metrics and monthly delivery of Infrastructure Capacity. • Drive SLA’s and metrics reporting of the team’s delivery.• Lead team in documentation of processes and best practices. • Mentor, coach, and train Data Management team members to perform at the “top of their game”.• Develop operational goals, customer Service Level Agreements (SLA), and production Key Performance Indicators (KPI) which are tied to long-term goals of Symantec. -
Principal Technical Account Manager - Enterprise AccountsSymantec Jan 2012 - Mar 2013San Jose, California, Us• Built and maintained positive interpersonal relationships with customers that enable credibility, relevance, and urgency for escalation needs.• Acted as single point of contact for named Enterprise accounts (annual revenue >$2.3 M).• Conducted onsite and online product trainings.• Provided technical support to both internal and external clients.• Gathered, researched, analyzed, and prioritized product requirements for customers. -
Technical Account ManagerSymantec Jul 2007 - Jan 2012San Jose, California, Us -
Customer Support LeadProcessclaims 2002 - 2007
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Level Ii Technical SupportJustice Telecom 1996 - 2001
Dean Blanton Skills
Frequently Asked Questions about Dean Blanton
What company does Dean Blanton work for?
Dean Blanton works for Obsidian Security
What is Dean Blanton's role at the current company?
Dean Blanton's current role is Sr. TAM @ Axonius.
What is Dean Blanton's email address?
Dean Blanton's email address is de****@****ice.com
What is Dean Blanton's direct phone number?
Dean Blanton's direct phone number is +131053*****
What skills is Dean Blanton known for?
Dean Blanton has skills like Saas, Sales Enablement, Virtualization, Solution Selling, Cloud Computing, Storage, Salesforce.com, Scrum, Product Management, Enterprise Software, Software Development, Managed Services.
Who are Dean Blanton's colleagues?
Dean Blanton's colleagues are Ryan Durham, Steven Litvack-Winkler, Kathleen Kang, Jerome Dinal Herath, Pascal Cronauer, Mike Llerandi, Daniel Abarca.
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