Team oriented, hands-on Senior Manager with 23 years advancement through the corporate infrastructure. Astute at recognizing areas needing improvement and the vision to develop and effect changes. Known for creating and implementing time-saving and cost-saving methods which streamline operations.BPM expert serving as technical resource and trainer. Exceptional analytical, innovative, and proactive problem-solving abilities with regard to workflow, people, and programs. Reputation for turning around underperforming units by building efficient workflows and eliminating non-value tasks within the workflows.Strong customer focus with proven ability to develop long-term relationships with key business partners, both internally and externally.Lead process improvement initiatives.Created a BPM Unit that provided enterprise-wide workflow analysis and evaluation to streamline processes throughout the company. Recommended strategic actions and formalized organizational approaches to redesign work processes which increased capacity, quality, and reduced expenses.Led cross-functional teams in the planning and implementation of corporate-wide process improvement efforts..Use process improvement tools (Six Sigma) to provided process redesign and recommendations.