Dean Brittain Email & Phone Number

Salt Lake City, Ut, Us

San Francisco Bay Area

Selected for a highly competitive Fellowship designed to uplevel software engineering knowledge and skills through individualized curriculum to target growth areas and personalized coaching from industry leading software engineers.

Salt Lake City, Utah, United States

• Initialized data gathering processes in order to discover fundamental insights about our large user base• Presented data driven reports to stakeholders to facilitate strategic business decisions on a weekly basis• Incessantly identified ways to improve the company’s bottom line through cost effective solutions while keeping our users needs as a top priority• Collaborated with stakeholders from marketing, product development, and customer service to solve overlapping issues• Crafted and documented processes in Confluence to improve efficiency, training, and dispel tribal knowledge

Salt Lake City, Utah, United States

• Provide level 1 support of network devices and servers.• Complete PC setup and configuration using enterprise based deployment tools.• Maintain user accounts and groups in G Suite.• Serve as initial contact for employees with questions and concerns regarding systems, software, and hardware.• Gather information on user problems that require escalation, and assign service requests to other technical resources as needed.• Monitor incoming help desk tickets and perform initial troubleshooting steps by working with internal and external customers via phone, email, in person, or remote access.• Keep accurate notes of issues and steps taken within the ticketing system knowledge base.• Attend and participate actively in team meetings and stand-ups.• Responsible for completing IT knowledge-based training courses.

Salt Lake City Metropolitan Area

• Excel in the creation of wireframes, storyboards, user flows, process flows, and site maps to communicate interaction and design ideas.• Formulate original website design ideas that promote simplicity and user-friendliness in overcoming complex business roadblocks.• Responsible for maintaining multiple websites via WordPress.• Conceive the design of engaging new features for existing websites.• Accountable for customizing themes to meet client requirements.• Revitalized the company’s careers website and built it from scratch using WordPress, HTML, and CSS.

Greater Salt Lake City Area

• Worked with UX/UI Design, Wireframes, HTML, CSS, JavaScript, Adobe CC, and Sketch.• Led the design, build, and maintenance of websites using HTML, CSS, JavaScript, and its respective libraries for companies such as Intel. • Visualized design ideas using storyboards, process flows, and sitemaps. • Devised UI mockups and prototypes that clearly illustrated how sites function and look using Adobe CC & Sketch. • Analyzed and tested code to ascertain it was valid, properly structured, met industry standards, and was compatible with browsers, devices, or operating systems.

Salt Lake City, Utah, United States

• Fulfilled full lifecycle recruiting, screening, and network development responsibilities. • Composed and posted technical job descriptions.• Sourced potential candidates on platforms such as LinkedIn, Dice, Stack Overflow and GitHub.• Carried out pre-screening calls in order to analyze applicant abilities. • Hosted interviews with candidates via various methods, including structured interviews, technical assessments, and behavioral questions. • Aligned with IT team leaders to forecast department goals and hiring needs.• Wrote and posted technical job descriptions,• Sourced potential candidates on platforms such as Linkedin, Dice, Stack Overflow and Github•Perform pre-screening calls to analyze applicants' abilities.• Interviewed candidates combining various methods (e.g. structured interviews. technical assessments and behavioral questions).• Coordinated with IT team leaders to forecast department goals and hiring needs.

Orem, Utah, United States

• Leveraged WordPress, wireframe templates, infographics, and workflow solutions. • Tasked with developing over 5,000 Assets for blog pages sold to increase online presence for customers. • Utilized WordPress backend to provide primary quality assurance for websites.• Spearheaded infographics design to demonstrate organizational workflow processes.