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Dean J. Email & Phone Number
Technical Product Manager
at
RSA Conference
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Technical Product Manager
Location
London, Ontario, Canada
Company size
Who is Dean J.? Overview
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Quick answer
Dean J. is listed as Technical Product Manager at RSA Conference, a company with 103 employees, based in London, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Dean J..
Dean J. previously worked as Product Manager | Pulse at Xtivity Inc. and Product Manager | Premium Services at Nortonlifelock. Dean J. holds Project Management from The G. Raymond Chang School Of Continuing Education At Toronto Metropolitan University.
Company email context
Email format at RSA Conference
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RSA Conference
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Profile bio
About Dean J.
Results-driven Product Manager with a deep expertise in cybersecurity within the tech industry, blending data analytics, cross-functional leadership, and innovative problem-solving to deliver impactful solutions. Known for fostering strong relationships across all levels of an organization and consistently earning trust with both technical teams and stakeholders. Adept at managing multiple high-stakes projects with precision and speed, balancing attention to detail with a forward-thinking mindset. With the customer experience always at the core, I proactively identify opportunities to close gaps and drive lasting improvements.
Listed skills include Customer Experience, Process Flow Diagrams, Kpi Reporting, Contract Management, and 46 others.
Current workplace
Dean J.'s current company
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Rsa Conference
9 roles
Dean J. work experience
A career timeline built from the work history available for this profile.
Product Manager | Pulse
CurrentRoadmap Ownership: Manage the product roadmap for Pulse, including maintaining and updating the current product features to align with company strategy and customer needs.New Product Development: Collaborate closely with the Product Director and subject matter experts to drive the ideation of new products. Lead the design and development of innovative.
May 2023 - Present
Product Manager | Premium Services
Managed two flagship products for the Premium Services department, serving the global English market.Oversaw product lifecycle from development to launch, collaborating cross-functionally with technical and customer teams.Held responsibilities concurrently with the SurfEasy Customer Support Manager role, demonstrating adaptability in balancing dual roles.
Jan 2020 - Nov 2022
Customer Support Lead Manager | Surfeasy Brand
Continued managing the SurfEasy customer support team post-acquisition by NortonLifeLock, supporting over 14 million users.Achieved a support rating consistently 5% above industry benchmarks.Led internal teams and external vendor partnerships, ensuring top-tier service delivery.
Nov 2017 - Nov 2022
Vendor Manager | Global Agent Tools
Managed relationships with two global agent tool partners during company restructuring, improving tool performance and usage.Balanced these responsibilities while continuing to lead SurfEasy customer support operations.
Jan 2019 - Jan 2020
Customer Support Manager | Division Lead
Led the customer support team, supporting over 10 million users.Played a key role in company road mapping and strategic planning, representing the customer support department.
May 2016 - Nov 2017
Assistant Manager | Customer Success & Operations
Provided leadership to the customer service team, optimizing support processes and tools to enhance user experience.
May 2015 - May 2016
Customer Support Team Lead | User Satisfaction Coordinator
Guided the customer support specialists, improving response times and overall customer satisfaction.
Jul 2014 - May 2015
Customer Support Specialist | Technical Troubleshooting Expert
Delivered frontline support for SurfEasy users, resolving technical issues and improving customer engagement.
Jan 2014 - Jul 2014
2 education records
Dean J. education
Radio And Television Arts, Communication And Media Studies
FAQ
Frequently asked questions about Dean J.
Quick answers generated from the profile data available on this page.
What company does Dean J. work for?
Dean J. works for RSA Conference.
What is Dean J.'s role at RSA Conference?
Dean J. is listed as Technical Product Manager at RSA Conference.
Where is Dean J. based?
Dean J. is based in London, Ontario, Canada while working with RSA Conference.
What companies has Dean J. worked for?
Dean J. has worked for Rsa Conference, Xtivity Inc., Nortonlifelock, and Surfeasy.
How can I contact Dean J.?
You can use AeroLeads to view verified contact signals for Dean J. at RSA Conference, including work email, phone, and LinkedIn data when available.
What schools did Dean J. attend?
Dean J. holds Project Management from The G. Raymond Chang School Of Continuing Education At Toronto Metropolitan University.
What skills is Dean J. known for?
Dean J. is listed with skills including Customer Experience, Process Flow Diagrams, Kpi Reporting, Contract Management, Business Relationship Management, People Management, Windows, and Recurly.
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