• Responsible for reserving venues, talent, and decor on behalf of clients• Organized entire itinerary for each event from the beginning up to actual event day• Choreographed various dances when requested• Acted as a representative of the clients to all vendors• Organized and managed client’s budget• Maintained a leadership role by overseeing and managing seven assistants• Directing and assigning tasks to team members • Assuring each event is executed as planned

• Monitors all social media accounts• Serves as a community manager by engaging with fans, customers, and followers• Designs, creates, and manages promotions and ad campaigns on social media• Responsible for developing and publishing relevant content daily to grow accounts• Provides creative direction, styling, and photographs all content• Organizes and manages scheduling of content• Strategizes new methods of marketing through the use of social media accounts

• Greets and welcomes all guests and promotes all resort activities• Responsible for creating, planning and executive guest activity programs for the Resort• Monitor, supervise and assist guests while in the Activity Center • Ensures all guests are having a satisfying stay and are well taken care of in the resort• Consistently provide Count on Me Service by practicing the Sequence of Service Steps

• Responsible for leading sales floor coverage while maintaining a selling focus in the absence of store management• Develop, coach, and train sales associates in providing exceptional customer service through delegated tasks• Direct and assign sales team with individual tasks and responsibilities throughout the store• Execute sales goals within given time segment• Ensuring all costumers know special promotions throughout the store• Responsible for providing an exceptional customer experience through offering assistance when needed• Ensuring product is on the floor and sized appropriately• Execute a fast and efficient cash wrap experience for customers with the ability to do returns, exchanges, and sales• Obtain the ability to style, dress, and give recommendations to consumers on products• Introduce and sign customers up with the Express Next Credit Card or Express Next Rewards program (Loyalty Programs)• Clean and fold merchandise and neatly rack all product on floor