I have held various roles which have helped me develop skills and qualities needed to help business to succeed. Various team lead roles from fraud to collections managing up to 15FTE, ensuring performance is coached and managed effectively to become more efficient. New role as an analyst dealing with change and transformation within the corporate sector from small business to large corporate. Dealing with a national portfolio of change, communicating with colleagues and stakeholders throughout various levels of the business. Leading on initiatives from technology changes to small process enhancements utilising change methodologies to limit the impact of risks associated to the business and external factors and ensuring the change is seem less and effortless.
Listed skills include Customer Experience, Presentation Skills, Stakeholder Engagement, Stakeholder Management, and 21 others.