Field based IT consultant with a leading IT supplier delivering installations projects and on-going support within teams and autonomously. Working in a dynamic environment supporting customers with their business delivery. Nominated onsite support provider and 2nd line support remote support provider windows networks. A respected Team Supervisor developing new team members and liaising with customers on demanding sites.
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Field Support ConsultantRm PlcUnited Kingdom
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Field Support ConsultantRm Plc 1995 - PresentNorthampton, United KingdomA field based engineer delivering installations and support services across the UK.Delivering installations, upgrades and technical resolutions on site and remotely for technologies including: Windows ServerVMwareSANSHyper-VSmoothwall.Technical pre-sales audits. Responsible for deployment engineers on large installations projects.Development of processes and new recruits.Customer Retention.Customer liaison and problem resolution. -
It Support AnalystBrightcloud Apr 2017 - Nov 2020
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Installations EngineerK&M Computer Systems 1990 - 1995Tamworth, Staffordshire.A small company with 3 employees providing IT services to small businesses in the local area.• Dbase FoxBASE programmer.• Build and support PCs and servers based on customer specifications.• Prepare new Novel networks off-site, ready for on-site integration.• Migration services between networks undertaken out of hours.• Provide on-site and telephone support to customers with maintenance contracts.
Dean Henshaw Skills
Dean Henshaw Education Details
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Computer Software Engineering -
Tamworth CollegeOnd
Frequently Asked Questions about Dean Henshaw
What company does Dean Henshaw work for?
Dean Henshaw works for Rm Plc
What is Dean Henshaw's role at the current company?
Dean Henshaw's current role is Field Support Consultant.
What schools did Dean Henshaw attend?
Dean Henshaw attended Staffordshire University, Tamworth College.
What skills is Dean Henshaw known for?
Dean Henshaw has skills like Vmware Esx, Active Directory, Windows Server, Field Support, Storage Area Network, Consulting, Software Installation, Hyper V, Data Migration, Technical Audits, Customer Relationship Management, Customer Satisfaction.
Who are Dean Henshaw's colleagues?
Dean Henshaw's colleagues are Tami Stoppelmoor, Morgan Muenster, Jody Kruckeberg, Amy W, Paul Grinde, Kristine Dicke.
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Dean Henshaw
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Dean Henshaw
United Kingdom
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