Dean Hershman Email and Phone Number
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Customer service leader with experience in providing exceptional service and leading in highly dynamic environments. Strong ability to work independently and exceed expectations with very little oversight. Excellent communicator that employs sound time management techniques to meet deadlines and support organizational objections.
Aspen Outdoor Designs, Inc.
View- Website:
- aspenoutdoordesigns.com
- Employees:
- 6
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Operations ManagerAspen Outdoor Designs, Inc. Jan 2022 - PresentNoblesville, Indiana, United StatesTo oversee the efficient operation of all field production, including landscaping, hardscape, and carpentry.
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Quality Control SpecialistOrbis Education Jul 2020 - Dec 2021Indianapolis, Indiana, United StatesPart of the Admissions Support Team, which develops call standards, monitor department performance, and help drive improvements to the student experience with Admissions. The Quality Control Specialist is responsible for scoring and evaluating Admission Advisor's student facing interactions, soft-skills, process adherence, Higher Education Compliance, and performance goals. The Quality Control Specialist is expected to collaborate with internal stakeholders and other cross-functional teams to include Training, Quality Assurance, and Admissions Leadership. -
Group Product Specialist / Bdc Production LeadTom Wood Automotive Sep 2019 - Mar 2020Indianapolis, IndianaGroup Product Specialist - Assist current and previous guests in selecting the proper vehicle coverage to lower their potential out of pocket expense due to mechanical or technology failure. The goal is to help every guest achieve the lowest cost of ownership and the best overall ownership experience. We do this by helping guests better understand what protection options are available on their current vehicle and what financial risk they may face when the manufacturer’s warranty expires.BDC Production Lead - Responsibilities within the BDC not limited to, but taking ownership of all outbound call processes and workforce management. -
Business OwnerSelf-Employed Dec 2015 - Sep 2019
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Tap Room SupervisorSun King Brewing Company May 2015 - Dec 2017Fishers, InSun King Brewing Company is an Indianapolis-based craft brewery with a focus on continually creating traditional seasonal and unique specialty beers. Sun King rolled our first keg of beer out the door in July 2009 and since that time has grown into the second largest brewery in Indiana. Sun King's beers have been awarded multiple medals at the Great American Beer Festival and World Beer Cup. -
District ManagerLifetouch Portrait Studios 2008 - Jul 2011Manage 15 to 18 JCPenney/Target Portrait Studios in Indiana, Kentucky and Ohio to support operational functions including customer service, sales, photography and host store relationship support.Accountable for the success of 100+ employees and a $5.5 million dollar sales budget.Hire, train, and manage studio managers; manage studio associates to support operations/business objectives.Evaluate daily reporting activity to track weekly and monthly goals.Develop new account contacts for marketing promotions to drive additional business revenue.Ensure budget alignment within District and Studios. -
Studio Operations ManagerPestiege Portraits Of Lifetouch 2005 - 2008Managed 5 Indianapolis/Muncie studios to support operational functions including customer service, production, cash management, sales and field tech support.Audited studios weekly to confirm compliance with operational procedures and consistency of customer service deliverables.Managed payroll, petty cash disbursements, and all expenditures to ensure budget alignment.Hired, trained, and managed studio managers; managed customer service representatives to support operations/business objectives.Evaluated daily reports to track order status by customer and establish goals for developing target accounts for marketing promotions.
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Operations ManagerLifetouch National School Studios 2003 - 2005Achieved 2004-2005 Operations Person of the Year - EI Territory Region 4.Ensured complete customer satisfaction of deliverables between customer and operations.Managed a field staff of 40 people by developing weekly schedules of equipment and personnel to customer locations.Developed training processes to train staff in the use of EDT and PDK system software.Coached employees to promote efficiency in operations for our customer base.
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Sales SupportLifetouch Inc. 1996 - 2003Detailed the territory VISION software account database to provide accurate sales records and detailed account planning and tracking. Retained 98% of accounts over a six-year period by delivering outstanding customer service, while adding new programs to current accounts.PhotographerExpanded photography knowledge and earned two Lifetouch Portrait Excellence Awards.Facilitated territory training on medium format classroom and sport photography.Evaluated territory photo quality by reviewing portraits, providing feedback to photographers and communicating results to the territory manager.
Dean Hershman Skills
Dean Hershman Education Details
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Hanover College, Hanover IndianaBa -
Columbus East High School
Frequently Asked Questions about Dean Hershman
What company does Dean Hershman work for?
Dean Hershman works for Aspen Outdoor Designs, Inc.
What is Dean Hershman's role at the current company?
Dean Hershman's current role is Operations Manager at Aspen Outdoor Designs Inc..
What is Dean Hershman's email address?
Dean Hershman's email address is de****@****ast.net
What is Dean Hershman's direct phone number?
Dean Hershman's direct phone number is +131789*****
What schools did Dean Hershman attend?
Dean Hershman attended Hanover College, Hanover College, Hanover Indiana, Columbus East High School.
What are some of Dean Hershman's interests?
Dean Hershman has interest in Children, Kids, Cooking, Exercise, Electronics, Traveling, Education, Home Improvement, Reading, Crafts.
What skills is Dean Hershman known for?
Dean Hershman has skills like Sales Operations, Management, Customer Service, Sales, Team Building, Training, Leadership, Portrait Photography, Employee Training, Customer Satisfaction, Profit, P&l Management.
Who are Dean Hershman's colleagues?
Dean Hershman's colleagues are Concetta Scott, Ethan Lund, Devon Raper, Lauren Reising, Aaron Arduini, Blake Herbst, Pla.
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