Dean Hill work email
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Dean Hill personal email
Experienced Computer Hardware Technician with 14 years of hands-on expertise diagnosing, repairing, and maintaining computer hardware systems. Proficient in troubleshooting a wide range of hardware issues, including desktops, laptops, servers, and peripherals. Skilled in hardware installation, upgrades, and component replacement, ensuring optimal system performance and functionality. Dedicated to providing efficient solutions and exceptional customer service to resolve technical issues and minimize downtime.“Sometimes it is the people no one imagines anything of who do the things that no one can imagine”― Alan Turing
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Computer Hardware TechnicianOn Spot Techs Jan 2024 - Nov 2024Experienced Computer Hardware Technician with 14 years of hands-on expertise diagnosing, repairing, and maintaining computer hardware systems. Proficient in troubleshooting a wide range of hardware issues, including desktops, laptops, servers, and peripherals. Skilled in hardware installation, upgrades, and component replacement, ensuring optimal system performance and functionality. Dedicated to providing efficient solutions and exceptional customer service to resolve technical issues and minimize downtime. -
Intervention SpecialistDayton Early College Academy Jul 2021 - Aug 2023Dayton, Ohio, UsSupported users with LMS training, technical assistance and network improvements.Corrected hardware, software and network connectivity issues for staff by diagnosing faults and completing skilled repairs.• Protected data, software and hardware with top-notch security procedures.• Determined future maintenance and repair needs by analyzing equipment performance records. -
K-4 Teacher AideDayton Early College Academy Aug 2021 - Dec 2021Dayton, Ohio, Us -
E-Learning AdministratorAspira Charter Schools May 2021 - Jul 2021Created engaging course content for e-Learning, software simulations and instructor-led courses.• Monitored queues to maintain sufficient phone and live chat coverage and meet metrics.• Researched issues on various computer systems and databases to resolve complaints and answer inquiries.Worked closely with quality assurance and training teams to identify areas to improve customer supportand improve service accuracy -
It Support SpecialistNelson Tree Company Aug 2019 - Sep 2020North Huntingdon, Pennsylvania, Us• Identified and resolved issues using software and hardware.• Selected, installed and tested system patches and documented associated procedures.• Administered servers, desktop computers and printers.• Guided calls using excellent communication skills and decisive approach. -
It Help Desk TechnicianThe Records Company Jun 2016 - May 2017Hamilton, Ohio, UsGuided users through step-by-step solutions following pre-determined scripts and technicaltroubleshooting procedures.• Accommodated wide-ranging customer experience levels by adjusting technical support strategies.• Recorded customer issues on database to streamline process and fastrack resolutions.• Upsold and cross-sold value-added products and services to callers
Dean Hill Education Details
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Miami UniversityBusiness Administration And Management -
Miami UniversityGeneral
Frequently Asked Questions about Dean Hill
What is Dean Hill's role at the current company?
Dean Hill's current role is Experienced Educator and Computer Hardware Specialist.
What is Dean Hill's email address?
Dean Hill's email address is hi****@****ree.com
What schools did Dean Hill attend?
Dean Hill attended Miami University, Miami University.
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