Leading the HR, Training and Payroll team for Bernard Matthews which employs over 1600 people across two large manufacturing sites on a permanent basis with up to 600 additional staff at peak. This role was both Strategic and Operational by forming and leading the change agenda in all areas of people operations, structure, systems, employee relations, training/development, recruitment, talent and process.

Designing, leading and developing a modern HR function for a diverse group of Companies operating across construction and manufacturing.Managed the people impact of COVID and the resultant impact on the workforce and the business.

Providing HR consulting and project support enabling businesses to grow, change and develop sustainably. Give me a call to chat through any support you may need.

I have spent the last 9yrs heading up the HR function for Kinnerton Confectionery which resulted in my promotion to HR Director. The business employs circa 900 permanent staff and during seasonal peak an additional 300 temp colleagues. Kinnerton is a multi site business operating from locations in Norfolk, North Yorkshire, London, Sydney and Hong Kong. Kinnerton is a fast moving ambient food manufacturer which supplies a vast range of confectionery to some of the UK's largest retailers and is a 3rd party manufacturer for some of the biggest global brands in the industry.

Responsible for Manufacturing, Anglian Building Products (ABP), National Customer Contact Centre and Central Head Office depts.Scope of RoleReporting to the Group HR Director and indirectly to 3 Group Board Directors (inc. Chief Operating Officer, Group Finance Director, Managing Director -ABP)Sits on 2 Divisional Boards - Manufacturing and ABPFull and active involvement in Divisional Board and senior management strategy planning Management of full generalist HR serviceManagement of HR Team of 2 Senior HR Advisors, 1 HR Advisor and HR AdministratorsCirca 1800 employees both weekly paid and salaried under my responsibility7 Norwich based main sites and previously in addition to a factory in Rochdale, Lancs. (closed May 2008) and one in Port Talbot, South Wales (closed March 2006)Build trust and confidence in HR through commercially focussed advice and practical solutions to problems that do not compromise good HR practiceThe management and development of employee relations and the relationship with the recognised trade unionAdvise on all areas of employment law at an extremely high technical levelTraining and Development from shop floor to senior management using in-house resources (skills based) to external bodies, consortium approach, EEF, colleges and universities

A generalist management position in a competitive FMCGbusiness. Responsible for all Personnel/HR issues for a group of companies, with sites in Norfolk; employing over 300 people with up to 100 agency workers. Reporting to the group board Finance Director. Achievements and Key ActivitiesThis was a new role created but its scope and processes were all conceived and implemented by me.Managing grievance and disciplinary issues at all levels and supporting line managers with realistic and practical guidance Identifying and providing training and development needs to staff at all levelsResponsible for all Payroll, Health and Safety, Occupational Health provision (pre employment screening), facilities management and Group benefits provision (including pensions, healthcare, life assurance and company cars100% Food hygiene training (pre employment)BRC accredited training system for operativesReplacing existing contracts of employment to ensure that they met current legislationImplementing a personnel management system, HR software, time and attendance system, appraisal process and absence management process Management skills based training (in-house and external)Negotiating a Trade Union Recognition agreement, comprising Health and Safety Committee, pay negotiation mechanism and Lifelong Learning RepresentativesImplementing and negotiating a Company handbook to include all Company rules and procedures. These include new and compliant disciplinary, grievance, anti-harassment and equality policiesPlanning and handling redundancy consultation on a small scale including counselling interviews with a view to redeployment opportunities

A generalist role, reporting directly to the Director of Personnel and Support Services. Achievements and Key ActivitiesOrganising large scale legislation lead training 700 employeesThe selection, development, training and line management of 29 apprenticesSetting up Management Development Group including selection of the group, identifying training needs, providing the means of meeting group and individual needs, including action learning, business improvement focus groups and projectsThe recruitment of permanent and temporary staff, including bulk campaigns in national mediaConducting disciplinary interviews, ensuring compliance with Company proceduresStreamlining contracts of employment to reflect changes in legislation, ensuring standard contracts are usedCounselling of staff to ensure awareness of re-deployment opportunities and redundancy implications

The role covered all issues of Management including planning in the field, HR and welfareAchievements and Key ActivitiesCall Centre management and marketing responseHandled 16,000 calls per month, achieving a response target of 90% of calls answered within 10 secondsManaged a team of 4 Team Leaders, 16-20 Customer Service Advisors, 4 field based Customer Service Managers and the deployment of 60-80 field staff on a daily basisChange management to achieve operational efficiencies and improved customer experienceAchieved operational turnover targets of £8.5m per annum ensuring gross profit margins were achievedFull budgetary control of approximately £500k overhead In 1997, transferred to Eastern Contracting Limited which was created under a Management Buy