Dean Johnson

Dean Johnson Email and Phone Number

Managing Director @
Dean Johnson's Location
United Kingdom, United Kingdom
Dean Johnson's Contact Details

Dean Johnson work email

Dean Johnson personal email

n/a
About Dean Johnson

-Electronic Engineer with over 20 years experience working in global organisations in consumer electronics telecommunications sector (mobile phones & Tablets). -An excellent record of improving product service and support standards with both in-house and external service provider in the mobile phone industry.- Working both with leading mobile phone manufacturers and at service centre level.-Service centre training.-Service centre audits and ongoing technical support.-NPI (New Product Introduction) Process management.-Team management (responsible for a team of 15 engineers producing over 20K repairs monthly)-Quality management-Technical bulletin creation & distribution to Service partners.-Technical website management-Customer Service management-KPI management-Product Performance Analysis & Feedback.-Perform engineering assessment at service partners-Establish Best Practice for repair/parts usage-Perform Trend analysis for individual service partners-Project management

Dean Johnson's Current Company Details
Keep Connected Mobile Solutions & Consultancy Limited

Keep Connected Mobile Solutions & Consultancy Limited

Managing Director
Dean Johnson Work Experience Details
  • Keep Connected Mobile Solutions & Consultancy Limited
    Managing Director
    Keep Connected Mobile Solutions & Consultancy Limited Jul 2015 - Present
    Hertfordshire
  • Samsung Electronics Uk
    Technical Support Engineer
    Samsung Electronics Uk May 2012 - Jun 2015
  • Toshiba Information System (Uk) Ltd
    Customer & Technical Support Service Manager
    Toshiba Information System (Uk) Ltd Jan 2008 - Mar 2011
    United Kingdom
  • Toshiba Information System
    Emea Technical Support Specialist
    Toshiba Information System 2007 - 2008
  • Intec Cellular Services Ltd
    Technical Training Executive
    Intec Cellular Services Ltd Sep 1996 - Apr 2007

Dean Johnson Skills

Troubleshooting Electronics Customer Satisfaction Product Management Service Management Telecommunications Process Improvement Wireless Team Leadership Operations Management Mobile Devices

Dean Johnson Education Details

Frequently Asked Questions about Dean Johnson

What company does Dean Johnson work for?

Dean Johnson works for Keep Connected Mobile Solutions & Consultancy Limited

What is Dean Johnson's role at the current company?

Dean Johnson's current role is Managing Director.

What is Dean Johnson's email address?

Dean Johnson's email address is de****@****a.co.uk

What schools did Dean Johnson attend?

Dean Johnson attended University Of Hertfordshire, University Of Hertfordshire, College Of North East London.

What skills is Dean Johnson known for?

Dean Johnson has skills like Troubleshooting, Electronics, Customer Satisfaction, Product Management, Service Management, Telecommunications, Process Improvement, Wireless, Team Leadership, Operations Management, Mobile Devices.

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