Dean Kidd Email & Phone Number

Remote

Bournemouth, England, United Kingdom

• Responsible for 6 office sites covering Cardiff, Bath, Southend on Sea, Manchester, Belfast and two flagship HQ buildings within the Bournemouth area. Responsible for procurement and purchasing of supplies, first line IT Support & EHS responsibility for all sites• Planned preventative maintenance, contract management, risk assessments and asset management for all sites including third party sub-contractors• Overseeing multiple site teams and contractors – Cleaning, Catering, Security, Reception, Post room and Maintenance to ensure optimal performance.• Total budget management responsibility for Facilities Management department• Carrying out risk assessments and considering how risks could be reduced• Carrying out regular site inspections to check policies and procedures are being properly implemented• Managing Control of Legionella• Managing the Asbestos register and Asbestos removal.

Poole, Poole, United Kingdom

Headhunted into this role by the Director, I am responsible for the following duties:• Obtained and co-ordinated project for new office and warehouse premises; supporting the growth and expansion of the business• Managed maintenance contracts for many clients portfolios including housing associations• Manage vehicle fleet service and maintenance• Client Services, front of house and first point of contact for all facilities matters• Office supply management, purchase orders, quotes and estimates including full accountability for facilities and contract supplier budgets• Health & Safety compliance for AEC Electrical and creation of HSE regulations for client businesses• CRM Database Management and In-house Training • Scheduling and reporting function to Senior Management Team and Engineers including planned preventative maintenance, data collation and analysis• Responsible for business compliance to ISO9001 & 18001 procedures• 1st line IT Support for business and IT client support

Wimborne, Dorset

Facilities Management• To ensure that the organisation has the most suitable working environment for its employees and their activities• Building and grounds maintenance, cleaning, catering, vending, health & safety, procurement, contract management, security, space management, utilities and communications infrastructure.• 150k Project management of renovation to large Grade II listed Heritage Site• Managing and leading change to ensure minimum disruption to core activities;• Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement• Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences.• Health & Safety• Security• Space ManagementQuality Assurance• Implementation of Quality Assurances processes across the business• Support and prepare for the company to pass ISO9001 audit and ensure ongoing compliance for these and any future standards for all processes and procedures• Collaborate with all parts of the business / divisions to ensure that quality of delivery is maintained at a high standard• Providing appropriate training to all staff to ensure that they understand and follow all processes that are relevant to them• Work with all parts of the business to ensure consistent approach, use and recording of information within the CRM systemIT Support• Maintenance, support and troubleshooting for all end users on IT and telephone issues• Responsible for planning, scheduling and implementation of the smaller IT projects for example, upgrade to newer Office package, Anti-Virus updates.• Accurately logging all incidents, managing these through to resolution in a timely manner, and where appropriate making changes to avoid repeat issues

Brighton, United Kingdom

• Day to day management of full soft FM services and office management including first point of contact for visitors, contractors and suppliers. Providing support with equipment and supplies including ICT, resources and any security issues. Daily operation of the FM Helpdesks, ensuring all calls are monitored, processed and resolved within allocated timeframes.• Champion for all H&S issues including conducting routine health and safety assessments, identifying and preventing hazards and advising staff on H&S matters.• Management of the stationary and relevant supplies including making decisions on any staff requests, keeping of financial records, organisation of storage arrangements, equipment inventories and the processing and reconciliation of invoices and purchase orders.• Co-ordinating post/courier services including advice and training of procedure, booking arrangements and H&S.• Supervision and support for on-site security, sub-contractors and liaising with the landlord/ building security in regards to initiating repairs or faults to building and/or equipment• Assisting the facilities manager with project office/ desk moves, some manual handling and out of hours’ work may be occasionally required, in addition providing occasional staff cover at other offices when required.

Education record

GNVQ Information and Communication Technology (Merit) AS Level Art & Design (C)

Education record

GCSE’s – 4x B Grades and 3x C Grades obtained including Maths and English