Dean M. Email and Phone Number

I have a varied workload covering reactive maintenance and minor works covering the Charlton triangle contract for our client, Peabody. I am based between our Dartford office and Charlton carrying out multiple visits to properties throughout multiple locations.My duties include:• Day to day management of trade and individual workload • Ensure that all works are carried out safely and to an excellent quality standard • Updating PDA devices with work schedules and other key information as required • Supervisory visits as necessary relating to tenants issues, complaints, sites and contractors, including replying to tenant’s letters.• Obtain Resident feedback ensuring excellent satisfaction• Carry out inspections to formulate cost and work schedules within the Breyer Group standards• Carry out face to face and telephone inspections both prior and post work activity • To maintain our corporate image and service standards • Maintain strong communication with residents to at all times • Where necessary, dealing with tenants issues and complaints • Ensure a quality `right first time fix’ service is maintained, Maintain and develop procedures and documentation in relation to responsive maintenance and minor works projects • Maintain and monitor Key Performance indicators • Ensuring compliance with all necessary regulations, standards, and legal responsibilities relating to repair work and contractor compliance. • Costing jobs using SOR’s.

I have a varied workload covering reactive maintenance covering the SE postcodes and Charlton triangle contract for our client, Family Mosaic. I was TUPE across to the breyer group.My duties include:• Day to day management of trade and individual workload • Ensure that all works are carried out safely and to an excellent quality standard • Updating PDA devices with work schedules and other key information as required • Supervisory visits as necessary relating to tenants issues, complaints, sites and contractors, including replying to tenant’s letters.• Obtain Resident feedback ensuring excellent satisfaction• Carry out inspections to formulate cost and work schedules.• Carry out face to face and telephone inspections both prior and post work activity • To maintain our corporate image and service standards • Maintain strong communication with residents to at all times • Where necessary, dealing with tenants issues and complaints • Ensure a quality `right first time fix’ service is maintained, Maintain and develop procedures and documentation in relation to responsive maintenance and minor works projects • Maintain and monitor Key Performance indicators • Ensuring compliance with all necessary regulations, standards, and legal responsibilities relating to repair work and contractor compliance. • Working Supervisor.Before winning the Family Mosaic contract I was working on Commercial refurbishments and fit outs and maintained a building for a regular client in London every Monday.