Dean Martin Email & Phone Number

Cape Town, Western Cape, South Africa

As the Maintenance Supervisor at Palm Garden Retreat, I oversee the day-to-day operations of building maintenance, ensuring the facility is always well maintained. • Lead maintenance team for daily operations and building upkeep.• Conduct hands-on repairs and installations.• Oversee health and safety protocols, ensuring compliance and conducting staff training and emergency drills.• Manage health and safety records.• Direct daily contractor activities and undertake in-house unit and facility repairs.• Control stock inventory and manage supply procurement.• Install and maintain lighting systems.• Monitor building utilities, including water pressure and surge protection.• Assist residents with technology use and install safety features.

United States

As the International Project Administrator at Grandcom (Pty) Ltd, I've been steering project management and administration remotely. In this role, I focus on cultivating new business opportunities and managing supplier relations, ensuring smooth project execution and collaboration.• Project management and administration. • New business development• Supplier relations. • Customer retention and relationship management. • 2IC to Managing Director.

City Of Johannesburg, Gauteng, South Africa

In my role as Campaign Manager, I led various aspects of call centre operations. My role entailed:• Directed outbound call centre initiatives, locally and internationally. • Increased client conversions and service upgrades.• Managed campaign operations for teams.• Streamlined client onboarding and campaign support.• Oversaw agent quality control and client reporting.• Agent training.• Facilitated business process outsourcing solutions.• Telephony infrastructure and IT support.• Configured softphones for team expansion.• Managed client telecommunication setups.• Educated clients on dashboard use and bulk SMS sending. • Ad-hoc bulk SMS campaign sending.• Outsourced to Huge Telecom as a Direct Sales Consultant for the period July 2021 – March 2022

Gauteng, South Africa

As the Production Manager at Leisure Pave, I was responsible for leading and managing a team that provided paving, pool construction, and other construction services. My key focus areas were new business development, team leadership, and efficient production management. I also managed various marketing initiatives, including social media marketing, and was responsible for generating accurate quotations and conducting cost analysis. My efforts contributed significantly to the company's growth and enhanced client satisfaction.• New business development. • Team management.• Production management.• After-sales service.• All marketing and social media marketing.• Quotation Generation & Cost Analysis.

Basic Computer Skills

Activities and Societies: Full MS Office Suite & Windows

Foundation Diploma In Digital Marketing, Marketing, Distinction

Digital Marketing Content Marketing Google SEO

Matric With University Admission

Representative Class Leader 1st Team Squash