Dean Pegman Browne Email & Phone Number

Avoca, Ww, Ie

Dublin, County Dublin, Ireland

Gorey, County Wexford, Ireland

Carlow, County Carlow, Ireland

Carlow, County Carlow, Ireland

J19, M11, Ballinapark, Brittas Bay, Co. Wicklow

I communicated with a large number of customers daily by greeting them politely and satisfying their needs.•I dealt with any complaints made by customers myself or through our manager ensuring they were resolved as soon as possible.•I was responsible every shift for the role of opening and/or closing. Here I had to ensure the premises was clean, the till was setup and floated/counted correctly, all opening/closing responsibilites such as prepping the products and necessary items and cleaning all surfaces were done to a high standard, ensuring the security of the premises and reporting any issues to my manager.•Stock rotation is key in hospitality and especially the food and beverage industry as it means a more enjoyable product is consumed and less waste created by the business. As a result, I was tasked with rotating stock within my designated bar every shift.•Built good rapport with co workers and customers by ensuring all my work was done in a timely, professional manner, ensuring cleanliness of the bar and surrounding areas, assisting with customer complaints and queries, advising customers on new products along with assisting them in tasks not part of the job. •Ensured the safety of all patrons at all times by ensuring that intoxicated patrons were ok and when needed, a lift arraged home such as a local taxi service or by family or friends, along with all health and safety guidelines were met and where possible, exceeded.•Increased sales revenue of different products through word of mouth advertising along with showcasing the product in a prominent place.

County Wicklow, Ireland

•I communicated with a large number of customers daily by greeting them politely and satisfying their needs.•I dealt with any complaints made by customers myself or through our manager ensuring they were resolved as soon as possible.•I was responsible every shift for the role of opening and/or closing. Here I had to ensure the premises was clean, all opening/closing responsibilites such as prepping the consumable items and cleaning all surfaces were done to a high standard, esuring the security of the premises and reporting any issues to my manager.•Stock rotation is very important in the ice cream industry. I was responsible for ensuring we had enough stock, and kept at the correct temperate.•I built rapport with colleagues, staff in the surrounding businesses, management and customers alike by alerting them to new promotions, new stock that arrived and offering free samples, providing excellent customer sevice and creating links with local businesses in the area.

Bachelor'S Degree, Computer Software Engineering

Leaving Certificate