Dean Repullo Email & Phone Number

Yeovil

Reporting to the Business Manager, focused on ensuring all customers are met to provide a consistent approach to our sales process, with a focus upon the customer being given a full 360 sales approach. responsible for optimising the profitability of the Retail Centre whilst maintaining excellent customer relations.responsible for ensuring the effective use of sales processes and effective enquiry management, taking the customers on a journey from initial welcome through to negotiation and close. naturally and curiously interact with the customers in the showroom, to deliver a great customer experience, ensuring that customer’s needs are thoroughly and accurately qualified, with their demands and needs are fully explored in order that i can recommend any appropriate add on products that meet their requirements, making sure that all customers are referred to the F&I leader. Experience of delivering first class customer service in a customer facing environment Excellent communication skills Drive to exceed targets Influencing and negotiation skills, having the ability to close the sale.

Yeovil

Presenting, demonstrating and sale of new and used Land Rover vehicles.•Presenting finance and insurance products in line with Helston Garages and FCA guidelines.•Advising and recommending customers on the full range of Land Rover accessories. •Presenting associated vehicle products.•Maintaining new and used vehicle displays. Skills Required: •Good written and verbal communication.•Ability to quickly build relationships with a broad range of customers. •Ability to complete paperwork to a high standard.•Confidence in presenting high value, technical products.•Good organisation skills