Dean Schaefer Email & Phone Number

Saint Paul, Mn, Us

Eagan, Mn, Us

Modernization working in an Agile environment. Leading project development efforts. Research and Quality testing. Responsible for implementing new and enhanced capabilities within the Pharmaceutical Benefit Management industry.

Minneapolis, Minnesota, Us

Atlanta, Georgia, Us

Management of developed code and defects for ACH applications.Work on development cycles for ACH applications in a Unix and Mainframe environments.Reporting metrics to senior executives on initiatives and projects.Training of personnel on infrastructure and application development.Diversity Advisory Council Federal ReserveDeputy Co-Chair Provide leadership on diversity and inclusionDevelop policies and education for all Federal Reserve employeesWork on sensitivity matters within the organization

Management of developed code and defects for ACH applications using Jira. Work on development cycles for ACH applications in a Unix and Mainframe environments. Reporting metrics to senior executives on initiatives and projects. Training of personnel on infrastructure and application development.

Roseville, Mn, Us

• Had senior level responsibilities in designing a Business and IT plan for the global use of Microsoft Dynamics CRM in a manufacturing environment.• Conducted departmental user input on application requirements. • Designed functional requirements from the concepts which were drawn up.• Met with Stakeholders to get feedback on the concepts and functional requirements on the CRM application.• Designed a visual layout of the application and fields for review by the stakeholders.• Created a timeline for each phase of the project.• Completed analysis for additional Software needed to make CRM fully functional.• Wrote complete technical and User Documentation.• Ran training classes for all users in every department globally.• Created a SharePoint site to house all technical and user documentation.• Installed and customized CRM based on the functional requirements.• Designed a plan for the implementation of the I-Store b2b application.

Blue Bell, Pennsylvania, Us

• Managed outages and root cause analysis of blood and medical systems.• Executive client facing on weekly initiatives.• Had an additional role as Change Manager using ITIL practices.• Managed application and server problem Issues.• Built SharePoint 365 sites for departments company wide.• Project Manager following agile processes for server and application upgrades• This was a lead management role within Unisys for American Red Cross.Managed server, networking, and application teams during outages.

Dublin 2, Ie

• Managed large scale Unix and Window Server projects for our Global Data Centers.• Responsible for setting up Global Operations in Manila Philippines for Non-Airline Systems.• Worked with Senior Management and IT Group Managers to develop a global center of responsibilities between our Manila, Sydney, London and Poland Offices.• Managed Manila Philippines Operations Personnel in the furthering development of key processes on Dynamics CRM, UNIX. Windows Server Operations, Networking Data Storage and VMWare.• I have worked globally with Clients from all parts of the United States, Europe and Asia.• I have worked on the design and setup of Stock Market Data Systems.• I made myself available 24x7 for all team members to contact me if any problems or question came up. I made sure everyone understood that Data Center Operations is a team effort and not an individual effort.• I put together and Implemented Microsoft Dynamics CRM 4 and CRM 2011. I wrote a detail plan and worked with Stakeholders on how the Implementation would work.• I wrote detail Infrastructure procedures for the Global Data Center of Operation in Makati, Philippines.

Minneapolis, Mn, Us

• Responsible for End of Day Process of Trading Systems.• Worked on developing and installing SunGard Global Trader upgrades.• Project Planning and Implementation.• Server Pre and Post Backups of Global Trader.• Server Data Storage• File transmissions of Trade files to and from Vendors.• Connect Direct and Connect Enterprise.• Script Modifications• Implemented changes for Trading Systems.• Setup AutoSys in a UNIX environment.• Support of Thompson Beta Systems.• Ran scripting to pull Oracle Database data in nightly to Global Trader.

• Developed information flow network for bankcard systems involving multiple O/S platforms.• System Administration of First Data Mainframe Credit Card Systems• Mainframe Senior Operations Management• Developed and successfully ran Y2K test program.• Implemented training both internally and outside the company (end users) in operating current and newly developed software packages.• Solved connectivity issues and firewall application problems.• File Transmission of Visa/ MasterCard financial files using Connect Direct.• Security policies for First Data bankcard systems

Webinar, Sustainability Studies

Certificate, Sharepoint Advanced Site Owner [Modern Experience

Technical Program Vocational Program, Unix Systems Computer Science