Dean Scott Email and Phone Number
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Marketing, Communications and CRM professional with over a decade of experience working in financial services, most of which has been spent at the UK's largest building society. A strong collaborator and confident communicator currently leading a team of 25+ marketing specialists. Alumni of Nationwide’s high performance future leadership programme.
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Director Of Propositions And DistributionNewbury Building Society Feb 2024 - PresentNewbury, England, GbTen dedicated and customer focused branch teamsAn online and mobile proposition with so much potential Intermediary and direct sales teams with outstanding knowledge and care who meet customer needsA small but perfectly formed product team driving long term value and good outcomes A newly formed mortgage retention team with a big future and role to playOne of the most creative and agile marketing, engagement and communications teams you will find
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Head Of Sales And MarketingNewbury Building Society May 2022 - May 2024Newbury, England, GbI lead the sales and marketing teams who do a fantastic job across such a broad range of activities. On the sales side we’re responsible for intermediaries and broker introduced mortgages, product and pricing recommendations and direct mortgages and savings volumes through the branch network. On the Marketing side we could be running an event, managing the website, communicating with our members and employees or driving forward some of our social investment and community initiatives.
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Senior Marketing ManagerNationwide Building Society Sep 2016 - May 2022Swindon, Wilts, GbAt the heart of our member marketing is our member contact strategy, where we decide what to say, to who and through what channels. We help our members through the journey of their financial lives while helping Nationwide achieve its committed member ambitions.The role me and my team play in this is significant. We create the framework that allows us to have personalised, relevant and engaging conversations that deepen the relationships of our members and deliver this through cross sell, upsell, retention and service driven marketing plans.We write and own the contact strategy as well as the more operational contact planning, data audience targeting, creative development and execution and measurement for each discretionary member communication we send. -
Product OwnerNationwide Building Society Jul 2015 - Sep 2016Swindon, Wilts, GbProduct owner for our Customer Insight and Communications Modernisation (CICM) digital transformation programme and management of our existing CRM services (Customer Analytics and Portrait).Driving strategic change within our digital services including Personetics and Adobe campaign implementations.
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Product Marketing ManagerNationwide Building Society Mar 2013 - Jul 2015Swindon, Wilts, GbLead product marketing manager. Responsible for customer contact and the development of our 1 to 1 contact strategy. Including planning and targeting direct marketing campaigns through our inbound and outbound channels -Mail, Email, Internet Bank, Branch Prompts, Call Centre Prompts, Statements Inserts and Onserts and Outbound Calls.Responsible for campaign development, planning and execution, CRM, targeting and segmentation, data planning and purchase, incremental response and marketing effectiveness, refinement and storytelling.
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Product Manager Credit CardNationwide Building Society Oct 2010 - Mar 2013Swindon, Wilts, GbResponsible for existing customer management across all credit card portfolios.
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Operational Risk ManagerNationwide Building Society Sep 2009 - Sep 2010Swindon, Wilts, GbResponsible for Operational Risk and Business Continuity for Current Account, Credit Card and Personal Loans.
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Assistant Product ManagerNationwide Building Society Jul 2008 - Sep 2009Swindon, Wilts, GbCredit Card assistant product manager. Creation of performance reports using SQL. Used this data and insight to develop initiatives and drive improvements across key KPIs. Worked with TSYS as part of the outsourced 3rd party relationship.
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Commercial UnderwriterMayday Mortgages & Loans Ltd. 2006 - 2008Swindon, GbResponsible for all Commercial Mortgage completions. -
NegotiatorDewhurst Estate Agents Ltd 2006 - 2006
Dean Scott Skills
Dean Scott Education Details
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New CollegePolitical Science And Government -
Greendown School
Frequently Asked Questions about Dean Scott
What company does Dean Scott work for?
Dean Scott works for Newbury Building Society
What is Dean Scott's role at the current company?
Dean Scott's current role is Director of Propositions and Distribution at Newbury Building Society.
What is Dean Scott's email address?
Dean Scott's email address is th****@****ail.net
What is Dean Scott's direct phone number?
Dean Scott's direct phone number is +177256*****
What schools did Dean Scott attend?
Dean Scott attended New College, Greendown School.
What are some of Dean Scott's interests?
Dean Scott has interest in Social Services, Children, Economic Empowerment, Politics, Environment, Education, Science And Technology, Arts And Culture, Health.
What skills is Dean Scott known for?
Dean Scott has skills like Credit Cards, Financial Services, Relationship Management, Operational Risk, Cards, Customer Experience, Direct Marketing, Payments, Risk Management, Product Development, Customer Value, Crm.
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