Dean Simms work email
- Valid
- Valid
Dean Simms personal email
As a highly-motivated and results orientated service/operations manager, I have a proven track record of excellent people management, office management and operations management skills, combined with a drive to achieve the highest standards of customer service.I am an excellent team player, who thrives on a challenge. During my previous management roles, I have ensured efficient planning and budget management. Utilising excellent communication skills, I developed and maintained successful working relationships (both internally with staff and with external organisations).I am looking to secure a position where I can bring immediate and strategic values and develop my current skills set further.Specialties: Management In Health CareCustomer Care
-
Executive OfficerUk Home Office Jun 2022 - Oct 2024Kent, England, United KingdomI work on large amounts of casework within my work area, as part of a Team.I ensure performance, productivity and quality targets are met.I deal with varied workstreams which may change in line with deployment priorities.I work closely with a variety of operational colleagues across the wider operations.I effectively Managing Case work duties in line with the assigned business area, dealing with high profile cases or wider issues.I administer casework decisions using internal systems.I actively screen and interview applicants for Border Control in accordance with Government Immigration current legislation. -
Higher Executive OfficerDepartment For Environment, Food And Rural Affairs Feb 2021 - Jul 2021United KingdomDelivering and supporting in the delivery of projects, procurement's, contracts in accordance with procurement policies and procedures.Building and sustaining effective relationships with internal customers to understand issues and provide effective responses.Managing own resources to meet business needsAssisting Team members in delivering more complex procurement's. Resolving problems or responding to enquiriesLiaising with internal and external stakeholders at senior level building and maintaining relationships. -
Thales Ndec Office ManagerThales Esecurity Dec 2018 - Mar 2019Ebbw Vale, South WalesNational Digital Exploitation Centre(NDEC) Managing the day to day operational activity within the NDEC, ensuring efficient and effective planning and use of space, services, technology and audio-visual resources.Developing, implementing and managing the process and information systems for all internal and external bookings pertaining to the NDEC, providing reports to the management team as required. Providing secretariat support to the NDEC Steering Group, Acting as the first point of contact for visitors to the NDEC, to include a range of public and private sector organisations such as USW, Welsh Government, business and industry representatives. Developing, implement and monitor policies and procedures specific to the operation of NDEC, ensuring alignment with Thales corporate operations.Organising and attending events as required. -
Operations ManagerVocare Group Jan 2018 - Aug 2018South West- SomersetResponsible for Operational management including resources and training within The Somerset 111 Service, including operations centres in Vocare’s regional sites. Identifying strategies to improve performance in line with the KPI’s set by the service providers.Ensuring a safe and caring service is offered to the caller, client or patient who accesses the service.Managing Call centre staff and providing training and supporting staff to develop from a range of educational resources in compliance with the NHS Pathways accredited license. -
Customer Service ManagerRoyal Mail Nov 2016 - Jan 2018South WestManaging a team of 14 Customer Services Providers, dealing with customer complaints, introducing new staff initiatives, maintaining Grade Of Service, obtaining KPI ‘s business processes , claims administration and performance strategies.I am responsible in setting clear targeted objectives for the staff I manage in accordance with the business expectations.I also manage internal and external complaints in accordance with the Business complaints management policy. -
Assistant Manager General Surgery & UrologyGreat Western Hospitals Nhs Foundation Trust May 2014 - Nov 2016Swindon, England, United KingdomMy job involves leading on operational management issues within the defined business unit including detailed capacity and demand modelling, problem solving, scheduling and providing support to the Head of Service, my main role is to support the directorate with the delivery of the key performance indicators including Referral To Treatment (RTT) performance, complaint management and management of risks. -
Locality Administration ManagerBarts Health Nhs Trust Feb 2007 - Jan 2014Barts And The London Nhs Trust (Chs)Management of PCT premises within the SE locality,Managing Soft and Hard Facilities Management within Health Centres, liaising with contractors,health and safety managers within Estates and Facilities Management departments.Ensuring efficient administrative and clerical support in health centres and clinics Providing high quality, effective and courteous reception service at each Health Centre and clinic Providing effective day-to-day management for clerical, secretarial, administrative and support staffManaging staff recruitment, appraisals and performance management.Accountability for Staff & equipment budgetsHandling complaints in relation to premises and administrative services in a timely manner in accordance with the Trust’s complaints management policyResponsible for ensuring that health professionals and administration staff are trained to use PCT patient related IT systems -
Radiology Administration ManagerImperial College Healthcare Nhs Trust May 2002 - Feb 2007St Mary'S Nhs Trust, Paddington, LondonProviding Managerial Support to the Radiology Department.Managing the administration of 28 staff within the departmentEnsuring appropriate cover to all areasWorking on specific projectsLiaison between managers and ward managersImplementing Customer Service and quality improvementMaintaining service delivery targetsAccountability for budgets and recruitment -
Clerical Staff ManagerBarts And The London Nhs Trust Dec 2000 - May 2002The Royal London Hospital, WhitechapelManaging the Admin & Clerical staff Implementing efficient work practicesConducted staff development and appraisalsCompiling statistics and presenting at management meetings. Organising staff rotasResponsibility for annual leave recordsLiaison with medical & clinical personnel
Dean Simms Skills
Dean Simms Education Details
-
Counselling Level 2 Nvq Certificate -
The Association Of Accounting Technicians (Aat)Aat Access Award In Bookkeping Certificate Pass -
Certificate Pass
-
Certificate Pass
-
Project Management ProviderPass
-
International Institute Of Management And LeadershipCertificate
-
British Association Of Counsellors & Psychotherapy Bacp
-
Enfield College,EnfieldPass
-
Soundwell Technical College,BristolPass
Frequently Asked Questions about Dean Simms
What is Dean Simms's role at the current company?
Dean Simms's current role is Senior Manager.
What is Dean Simms's email address?
Dean Simms's email address is si****@****o.co.uk
What schools did Dean Simms attend?
Dean Simms attended University Of Westminster, Weston College, Aat, The Association Of Accounting Technicians (Aat), Weston College, Weston College, University Of Teesside, Project Management Provider, International Institute Of Management And Leadership, British Association Of Counsellors & Psychotherapy Bacp, Enfield College,enfield, Soundwell Technical College,bristol.
What skills is Dean Simms known for?
Dean Simms has skills like Healthcare, Performance Management, Hospitals, Management, Healthcare Management, Healthcare Information Technology, Clinical Research, Leadership, Prince2, Quality Improvement.
Not the Dean Simms you were looking for?
-
-
dean simms
United Kingdom -
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial