Dean Singh , Cams.Capm Email and Phone Number

• Develop a strong understanding of AML/CFT policies and standards and continuous enhancement to financial crime systems and controls to ensure adherence.• A trusted partner to across the 3 lines of defense supporting them to proactively identify, manage, and mitigate the financial crime risks of the business.• Management and oversight of operational activities across the global teams. I lead the various financial crime compliance teams to develop and execute appropriate action plans to address complex issues and incidents.• Develop and manage AML/CFT audit and observation risk mitigation processes across the group which includes the tracking and resolution of risk and issues identified.• Responsible for the development of strategic AML/CFT and Sanctions solutions which will be adequate and fit for purpose.• Identification and management of backlogs across the group levering technology, process and people information.• Conduct efficiency and effectiveness exercises to enhance the rule and list outputs for the various systems. eg. Tran Monitoring Rule and Sanctions List tuning exercises, QA processes on alert quality.• Accountable for the development of solutions to address and ensure that AML/CFT and Sanctions MI is tracked and reported. • Development and drafting of customized AML/CFT controls ie. processes and procedures which enables compliance with the AML/CFT policy framework: o Politically Exposed Persons (PEP); o Money Laundering Surveillance; and o Sanctions Screening.• Identify and ensure that adequate governance processes are followed from a system, process and procedural perspective.

Systems specialist for the following systems: Fortent (Actimize) AML, Vrisk ( Temenos), Continuum, Sharestakes, CTR within the ABSA environment.• Manage the overall sanctions lists within Barclays(ABSA) • Guidance to Sanctions teams on complex sanctions queries and investigation.• Identify issues, draft action plans till closure of sanctions findings raised during conformance testing.• Prepare Compliance related MI and report any issues to Senior Management.• Acting as first point of contact for all queries relating to the Vrisk and Fortent systems.• Support MLRO and Head of Compliance in the implementation /improvement of new procedures.• Conducting testing and monitoring for compliance.• Communicate at different high levels within Barclays• Draft and Implement of various procedures to enhance control and turnaround time.• Assist Compliance in the implementation of standards considering both payments service expectations and regulatory issues.• Drive remedial project within the department.• Discuss issues raised during monitoring and testing to senior management and business Heads in order to promote a good compliance culture track until closure.• Provide advice and follow up with business Heads for proper implementation of procedures to comply with sections of Group Policies.• Facilitate work sessions/walk-through sessions. • Ensure system changes are aligned with Architecture guidelines. • Compile test plan; gather test data and perform User Acceptance Testing (UAT). • Monitor system problem reports and provide solutions. • Support Tuning initiatives to ensure system efficiency. • Compile, maintain and/or coordinate the design and development of system related forms, system manual, training manual, broadcast messages, and circulars where applicable.

• Part of a project team which assists global clients in the investigation of third parties management of self-reporting based terms of contracts with specific emphasis on intellectual property such as copyright and software asset management.• Software license reviews on customers, conducted on behalf of the vendors.• Ensure that customers are compliant in regards to the contract terms and • conditions.• Be the primary Interface between KPMG, the Software Vendor compliance manager & the Software Vendor customers.• Ensure that clients are compliant in regards to maintenance and support • agreements.• Project managing SMB and Enterprise reviews. • Project planning and scoping. • Management of the project budget and work in progress• Management of the project team, ensuring tasks are meeting deadlines.• Development of junior staff (knowledge sharing)• Creating timelines against the budget.• Resource planning.• Coaching other team members (senior and junior) on the Software Vendor product sets and how to audit.• Acting as a mediator with the Software Vendor and their customer to resolve issues arising after the software review.• Data collection/gathering of software and hardware inventory. • Data analysis of hardware and software using tools such as Microsoft Access(SQL) and Excel. • Understanding of licensing of Microsoft and IBM products and methodologies. • Extracting information into Excel and ensuring the information is accurately reflected. • Liaising with top management of major companies and project sponsors. • Drafting of reports. • Ensuring deadlines are met within budget specified.• Minute taking and adhering to rigid KPMG processes and policies

• Administered and maintained call logging systems like NICE and Witness.• SQL Query on the galactrix Database• Worked on VoIP: configuration and administration of IP phones.• Provided support to call center sites for administration, maintenance.• Successfully assisted in configuration, administration and maintenance of PABX Systems• Implemented call routing, call management and computer telephony integration.• Administration and maintenance on Audix and Call Express Voicemail system• Responsible for assistance in installation, administration maintenance and upgrades on Nice CLS, voice loggers.• Analysis and Documentation of Voice Infrastructure.