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Dean Turner Email & Phone Number

COO | CIO | Senior Technology, Operations, and Change Management Executive- Driving Success with People, Process, and Systems at Community Action Council of Howard County
Location: Baltimore, Maryland, United States 6 work roles 1 school
1 work email found @cac-hc.org 2 phones found area 410 and 443 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email d****@cac-hc.org
Direct phone (410) ***-****
LinkedIn Profile matched
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Role
COO | CIO | Senior Technology, Operations, and Change Management Executive- Driving Success with People, Process, and Systems
Location
Baltimore, Maryland, United States

Who is Dean Turner? Overview

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Quick answer

Dean Turner is listed as COO | CIO | Senior Technology, Operations, and Change Management Executive- Driving Success with People, Process, and Systems at Community Action Council of Howard County, based in Baltimore, Maryland, United States. AeroLeads shows a work email signal at cac-hc.org, phone signal with area code 410, 443, and a matched LinkedIn profile for Dean Turner.

Dean Turner previously worked as Chief of Staff- Technology & Operations at Community Action Council Of Howard County and Interim COO at Global Teletherapy. Dean Turner holds Bachelors Degree, Electrical Engineering from The Johns Hopkins University.

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Email format at Community Action Council of Howard County

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{first_initial}{last}@cac-hc.org
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Profile bio

About Dean Turner

Transformative Operations and Technology Executive successful in building, fixing, and growing organizations by focusing on operational efficiency, customer satisfaction, and product market expansion in start-up, enterprise, and turnaround environments. Hands-on team leader, driven to deliver on strategy and revenue targets leveraging a background in process improvement, relationship building, and professional services. Select achievements:Rapid Growth: Working in a focused team of executives, drove annual revenue growth in a successful start-up to over $400M during a period of quick market expansion, delivering on product, systems, and services strategy. Responsible for the implementation and growing core functions in IT Operations, Facilities, Supply Chain, Support Services, BPO/Vendor Management, and Student Enrollment/Retention.Systems & Services Implementation: Championed the strategy, design, and implementation of a suite of integrated Student Enrollment and Order Management services including a 350-agent contact center to meet rapidly scaling needs of a high-growth organization.Change Management: Leading contributor in the development and launch of critical service delivery and revenue-generating products, guiding product strategy, design, and implementation of enhanced features driven by customer feedback, measured KPIs, regulatory compliance and forecasted growth.Trusted Industry Resource: Chosen to serve on governance and advisory boards/committees to provide technical and operational guidance, including chairing the technology subcommittee for a $125M construction project for a world-renowned healthcare institution in Baltimore, MD.Strengths:Strategic Planning | ExecutionSupply Chain | LogisticsP&L | BudgetingCross-Functional LeadershipData Analytics & KPIsContact CenterEnrollment and RetentionBusiness DevelopmentB2B/B2C Solutions IT Operations | SaaSCustomer SatisfactionChange Mgmt

Listed skills include Leadership, Management, Strategic Planning, Start Ups, and 51 others.

Current workplace

Dean Turner's current company

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Community Action Council of Howard County
Community Action Council Of Howard County
COO | CIO | Senior Technology, Operations, and Change Management Executive- Driving Success with People, Process, and Systems
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6 roles · 28 years

Dean Turner work experience

A career timeline built from the work history available for this profile.

Chief Of Staff- Technology & Operations

Current

Columbia, Maryland, Us

For over 50 years, the Community Action Council has served this community by helping people to help themselves. Our aim is not to provide a hand-out, but rather a hand-up. On a daily basis we meet the demanding needs of our clients and are committed to superior human service delivery for those we serve.Hired by President and Board of Directors as a change management leader to address organization-wide operational issues related to inconsistent and primarily manual processes, outdated front-office/back-office technology, and limited data-driven decision making.

2020 - Present ~6 yrs 6 mos

Interim Coo

Baltimore, Maryland, Us

With Global Teletherapy, time and geography are no longer barriers for providing therapy and related services in schools. Global Teletherapy partners with schools across the country to overcome therapist shortages or caseload overflow needs by providing top-quality remote therapists and a synchronous platform to deliver online therapy and related services. (Acquired by Presence Learning in 2021)Recruited by private equity investor to lead a company-wide change management initiative to organize and motivate a rapidly growing telehealth organization. Focused on driving transition from a bootstrapped startup with ad-hoc processes into a viable market competitor leveraging high-growth best practices.

2019 - 2019

Coo & Senior Vice President

Hunt Valley, Maryland, Us

For over 100 years, Calvert has been an innovator in education and distance learning models outside of the traditional classroom. Calvert offers a fully accredited, flexible PreK–12 curriculum and education solutions for both home-school families and institutional partner schools. (Acquired by Edmentum in 2019)Recruited as a member of executive team to focus on implementing an aggressive clean-up and business turnaround strategy, driving significant transformation and expansion of product and service offerings under heavy budget constraints.

2016 - 2019 ~3 yrs

Senior Vice President, Operations & Enrollment Management - Pearson Virtual Schools

London, Gb

Pearson is a multinational education company headquartered in London and is the largest education service provider in the world.Serving as an executive member of the Pearson Online & Blended Learning division, championed critical IT systems infrastructure, supply-chain, and customer service integrations in support of targeted operational consolidation within Pearson. Maintained direct accountability and oversight for student acquisition conversion and enrollment systems, and services for 37 full-time Virtual and Blended public school programs, providing support for over 65,000 full-time students and more than 200 institutional programs throughout the US.

2011 - 2016 ~5 yrs

Senior Vice President Of Operations And Information Technology

Columbia, Maryland, Us

Connections Education is an accredited provider of high-quality, highly accountable virtual education solutions for students in grade K-12. (Acquired by Pearson in 2011)Founding member of executive management team, responsible for establishing key operational functions and driving product and service strategy of a rapidly growing company in the K-12 online education market. Drove scalability and efficiency of systems and operations to support average YOY growth of 28% in student enrollment and revenue during initial 10 year commitment.

2002 - 2011 ~9 yrs

Vice President Of Operations & It

Washington, Dc, Us

Ntercept Communications is an innovative online opinion research organization which developed and patented an online survey engine to automate the research interview process. Ntercept Communications supported research organizations, advertising, public relations firms, and entertainment companies to perform branded research events that combine the sample sizes and quantitative data of opinion polls with the qualitative, moment-by-moment feedback of in-person focus groups. (Acquired by Agency.com in 2002)Member of executive management team charged with implementation and daily operations of all technology operations, facilities management, and event production activities supporting a new online opinion research portal.

1999 - 2002 ~3 yrs
1 education record

Dean Turner education

  • The Johns Hopkins University
    The Johns Hopkins University
    Electrical Engineering
FAQ

Frequently asked questions about Dean Turner

Quick answers generated from the profile data available on this page.

What company does Dean Turner work for?

Dean Turner works for Community Action Council of Howard County.

What is Dean Turner's role at Community Action Council of Howard County?

Dean Turner is listed as COO | CIO | Senior Technology, Operations, and Change Management Executive- Driving Success with People, Process, and Systems at Community Action Council of Howard County.

What is Dean Turner's email address?

AeroLeads has found 1 work email signal at @cac-hc.org for Dean Turner at Community Action Council of Howard County.

What is Dean Turner's phone number?

AeroLeads has found 2 phone signal(s) with area code 410, 443 for Dean Turner at Community Action Council of Howard County.

Where is Dean Turner based?

Dean Turner is based in Baltimore, Maryland, United States while working with Community Action Council of Howard County.

What companies has Dean Turner worked for?

Dean Turner has worked for Community Action Council Of Howard County, Global Teletherapy, Calvert Education, Pearson, and Connections Education.

How can I contact Dean Turner?

You can use AeroLeads to view verified contact signals for Dean Turner at Community Action Council of Howard County, including work email, phone, and LinkedIn data when available.

What schools did Dean Turner attend?

Dean Turner holds Bachelors Degree, Electrical Engineering from The Johns Hopkins University.

What skills is Dean Turner known for?

Dean Turner is listed with skills including Leadership, Management, Strategic Planning, Start Ups, Program Management, Team Building, Integration, and Telecommunications.

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